4.9 out of 5
868 ratings in Malaysia
You feel welcome from the entrance itself till you enter your vehicle from your check out. Mobile apps is a breeze. The old world charm of Shangri-La really make you relaxed and well taken care off. I will say their human factors in every department really excels as compared to other 5 Stars. The Horizon lounge is full of smiling accommodating staff. The in charge is pars excellence. That will make me want to come back more frequent
Great place, great ambience, excellent food and staff treatment. Would recommend and come again!
A well staffed family oriented hotel. Love the hospitality and facilities.
Good apps and have nice day
We love it here. Our rooms was upgraded to seaview. The food and rooms were awesome. Definitely a good place to relax away from home. Will definitely come again. We fully utilise the facilities here ( adventure point, pool, bicycle ride, beach). My family had a great time especially my daughter
Nice view & place to stay! Will come again!!
I wanted to book a cake and although i have been a member for a long time staying in the hotel chain in HK & Philipp, it was first time to use the app. For umpteen times of trying for hours, it keeps notifying either my email is not registeted or password is wrong. I have confirmed my email with the hotel and Golden Circle sends me promotion updates too; with the password i also tried to change password and with the new password it was the same problem. How reliable can it be when the experience from the outset is frustrating!
The staff were friendly and pleasant
Can’t login by using previous account. Need to recreate a new account in order to create the booking.
Cannot use Amex for payment, tried many times and declined which I check with Maybank that my Amex no issue.
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
|
|
63
|
|
Top Free
|
|
83
|
|
Top Free
|
|
88
|
|
Top Free
|
|
109
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|
Top Free
|
|
172
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0
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0
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0
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3 weeks ago | |
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1 month ago | |
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13
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1 week ago | |
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1 week ago | |
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1
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1 week ago | |
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0
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2 months ago |
