Arriva UK Bus

Very bad app, I purchased two tickets to be activated when we got into the bus, but the machine inside the bus didn’t recognize it. We had to buy another two tickets!

I purchased tickets on the website with mobile ticket delivery, which was worded in a manner that the ticket would be added to apple wallet. This was not the case, I needed to download this application just so I could have access to a QR code of a ticket. I don’t understand why the application is needed for just a QR code.

I tried setting-up a new log-in with my email and I received an error message saying an account already exists. Cool. When I click forget password and put in the same email I received a message that the email doesn’t belong to a user. Which is it!???

ight blueface baby

This app used to be really good, since its been updated the real-time bus tracking no longer works. I’m hoping it just a glitch and is soon rectified otherwise I won’t find any use for it and will have to delete it.

Many times i check this app the times fir the bus completely make false times which make me wait for a bus that never exist or it says it has delayed but it arrives on time, the bus app also is hard to use

This is supposedly a “reliable” app that can tell me when my bus is coming. However, on many occasions, the app has said my bus has been cancelled but when I walk to the bus stop, the bus is on time to arrive like it was originally??! Also, my bus is delayed quite often which is fine, but on the app when it passes the time the bus was originally supposed to arrive, it disappears off the list. It’s really annoying because then I can’t see how long it’s been delayed for. Not a very reliable or good app.

Saying every bus is cancelled? Even though they apparently aren’t. Who knows if one will turn up, guess it’s a lottery.

I have tried and tried purchasing a North West ticket but since upgrading to iPhone 14 it won’t let me, I do have the funds and have approved in Bank app but it still doesn’t work. Used to be fantastic but now it’s rubbish.

The app is totally useless. How can you even offer to your customers if it the basic functions don’t work? Embarrassing