3.07 out of 5
28 ratings in Australia
When opening the app, faceID or touchID the app seems to try and log in twice and then says timed out. Have to enter pin and then the app finally works. Been happening since last few updates. Using touchID, if you touch the button once and then select cancel, it works fine.
App has had issues logging in for the last 2 months. Constant error every time. No consistent user experience online either. Due to the lack of innovation I’m moving my banking elsewhere.
Not sure what’s happening but can’t log on with either face recognition or PIN number!!
I recently noticed I couldn’t make bill payment for one of the existing biller (contact energy) which works fine previously. When I’m about to make payment, it keeps telling me please enter 9 digits account number, and if I click the exclamation mark icon, it crashes.
The app requires you to tap it twice to open. The first time, it instantly closes. Noticed this as soon as I got an iPhone 13. Another app had the same issue, but was updated and fixed.
Please revise and make it easier to locate card controls. Thx
You are denied from seeing historical data going back in time, for instance if you want to see a transaction over a year ago. It’s not possible. Other banks allow you to do this.
Lasts for a day or so and then deregisters my device requiring me to start the register process all over again- also struggles with Apple Watch
I live in Australia and I have an urgent request. I cannot find internal Send Us A message. Only phone numbers and a feedback. Trying to call the international inquiry miner provided, I am faced with a thank you please call later and hang up... This is NOT a way to provide a customer service and I think ASB should look into improving this segment ASAP. Very happy otherwise.
Every time I use this app it requires an update. So over it!!
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
6
|
|
Top Free
|
|
83
|
|
Top Free
|
|
268
|
|
Top Free
|
|
320
|
|
Top Free
|
|
372
|
| Name | Reviews | Recent release | |
|---|---|---|---|
BNZ Mobile
|
5
|
2 days ago | |
BNZ Mobile Business Banking
|
0
|
2 weeks ago | |
The Co-operative Bank (NZ)
|
0
|
1 month ago | |
ANZ Direct Auth
|
0
|
1 year ago | |
TSB Bank Ltd Mobile Banking
|
1
|
3 months ago | |
Westpac One NZ Mobile Banking
Westpac NZ Mobile banking
|
7
|
2 weeks ago | |
OrbitRemit Money Transfer
International Money Transfer
|
31
|
2 days ago | |
MyAMP NZ
|
2
|
3 weeks ago | |
ANZ Pacific
ANZ Pacific mobile banking app
|
4
|
5 months ago | |
ANZ goMoney New Zealand
|
24
|
2 weeks ago |
