AT Mobile makes it easy to move around Auckland. It helps you plan and track journeys across AT Metro bus, train and ferry services, or go by bike or on foot. Whether you are a frequent commuter, an occasional traveller or a new to Auckland explorer, join over 250,000 other users and take an easy journey around Auckland
Find your best route - Use the Journey Planner to find out how to get to your destination, and save your regular trips. Maybe you want to get there by bike or on foot? Journey Planner will show you walking and cycling journey options too.
Real time departures - Save time by knowing when you need to be at your stop or station, and even track the live location of your service. Save your favourite stops and stations for quick access when you're out and about.
Enjoy an easy journey - Going somewhere new, or just want to relax on your journey? We'll let you know when it’s time to board or to get off.
Shared scooters and bikes - Check live location of scooters or bikes near you and unlock in the provider app.
Car sharing - Check live location of shared cars near you and book it with the provider.
Manage your AT HOP balance - Don’t wait till you get home, check your balance on the go, find nearby top-up locations, and easily top-up.
Disruption alerts and info - Want to be kept up to date when services change? We’ll let you know when your frequently used routes or stops are disrupted, based on your travel using registered AT HOP cards. Or you can subscribe to the specific routes you use, at the time of day you usually travel.
Train Line Status - Check how your train line is running before you head to the station, for any disruptions or delays.
We're always working to improve the app to make it easier for you to get around Auckland. Please send us feedback in your reviews or via the "Contact Us" area in the menu - we'd love to hear from you.
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User Rating
4.53 out of 5
240 ratings
in United Kingdom
5 star
179
4 star
35
3 star
11
2 star
4
1 star
11
Ratings History
Reviews
Hopeless
Ever since about 6 weeks ago the Journey Planner ability to set the “Depart At” time has been broken. It only shows you results for Departing Now.
Without that feature working this app is as good as useless and it’s been broken for way too long already
Top up delays leave you stranded
It takes over an hour to process hop card top ups on your app. This leaves you stranded until the transaction is processed.
Just primitive and goes to show how far behind New Zealand is when it comes to important infrastructure. You can’t even use your bank card to tap on public transport directly.
Complacent from Auckland Transport.
Awful app
The app is awful it wont load and I’m stuck with an empty screen. I delete and re download and it does the same thing every time.
When I put in a destination it takes me to a different place on the map?
Truly awful
Come on AT you can do better than this
That’s a step backwards we could previously see all the possible journeys without having to pick a time. Surely the app is supposed to be easy to have a quick glance at available times without having to input more data to find out what you want to know? As I said before don’t fix what wasn’t broken.
Does what I need it to
I don’t have any previous app experience to compare to, it does what I want it to.
Features
Doesn't have the features of the AT Metro app despite being the replacement "with all the features you love". The my stops is a nice feature the AT metro app didn't have, but other than than, near useless. Doesn't hook up to your at hop account, doesn't show timetables for all transport if you want to plan ahead, doesn't have a journey planner.... the list goes on
Timetable changes
Timetable updates don’t seem to be reflected on this. I got the 881 which the app shows as stopping at Fanshaw Street. Bus didn’t stop and told me that the timetable had changed mid Feb. I got the bus because the app showed me to take it and that it stopped there. Driver wouldn’t stop. Ended up half hour late for work. My journeys are still showing me to take the 881.