Atera

Atera RMM & PSA software

Published by: Atera Networks
Downloads
Revenue

Description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.

Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
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Atera FAQ

  • Is Atera free?

    Yes, Atera is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Atera legit?

    ⚠️ The Atera app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Atera cost?

    Atera is free.

  • What is Atera revenue?

    To get estimated revenue of Atera app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Denmark yet.
Ratings History

Atera Reviews

Dumb down experience and faulty login progress

Mormyo on

United States

Can't see all devices details , 16 iOS wants to take a qr code to sign in on the app it self how do I can my own phone . Did you let gpt write your code too?

Doesn't Help

AteraNot on

United States

I was really hoping that this app would at least get me some solid alert notifications, but it doesn't. I'll get notifications all right, but when I eventually get into the app, the notifications aren't in there. Refreshing the list doesn't help. As an example, I got an alert notification telling me I have a critical CPU alert, but the alert doesn't show which device. I swipe the notification to open it, have to log into the app (virtually every time), which includes having to enter my email address (it doesn't remember that). Once in, I go to alerts, and it lists a few warnings, but the critical alert isn't even in the list. Pretty much worthless for my intended purpose. Very frustrating.

Recent update broke stuff.

Baileybbcdgnbki on

United States

After recent update only 1 line is visible in tickets, images don’t load.

Doesn’t load

rontuck717 on

United States

Screen is blank after logging in.

Sign in and Authenticator issues

poopymcboogerballs on

United States

This app is riddled with bugs. Kind of sad that Wendy’s fixed their app but you can’t.

Needs a makeover

Starcheck3 on

United States

There should be no need to authenticate on your phone every other time you login. Refuses to work with face recognition or code, even after a phone wipe and reload. App does not push notifications- likely because it’s signing you out. The notifications is the main reason to have this app and fails miserably. ATERA you need a better app developer.

Is yo time important?

yung msp on

United States

If yea don’t download

Needs some ironing

RTarson on

United States

It’s great for remote connecting to a pc but other then that hard to navigate and the tickets as well. Sometimes has problem with MFA.

Something Went Wrong

slate91 on

United States

Fingerprint on my Iphone never works. "Something went wrong". I tried logging out, logging back in. Also uninstalled and reinstalled. It's pretty inconvenient to have to use google auth each time I want to check a ticket on my mobile app.

App is useless to IT people

Jhwahaha on

United States

App can’t push scripts, do basic tasks, or even display basic site info like passwords. App is trash and the flow design is amateurish at best. - 2/10 would not recommend

Store Rankings

Ranking History
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Category Rankings
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Atera Competitors

Name
Meraki
Nebula Mobile
FortiExplorer
N-able Passportal
Datto Networking
Splashtop for RMM
Remote Support and Access
Domotz Pro: Network Monitoring
ThreatLocker
MSP Control
UISP CRM
Mobile app for UISP CRM

Atera Installs

Last 30 days

Atera Revenue

Last 30 days

Atera Revenue and Downloads

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App Info

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