---
title: "AT&T Secure Family® parent app - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their family members by offering real-time device location tracking with safety alerts, screen time"
---

# AT&T Secure Family® parent app — United States
> Parental Controls & Locator

![AT&T Secure Family® parent app App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c8/29/93/c829931a-c673-90b7-55d5-4ff33ddeec5d/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [AT&T Services](https://apptail.io/developer/att-services-WxR) (United States)
**Category:** Lifestyle
**Rating:** 4.6/5 (21,073 ratings)
**Price:** Free
**Bundle ID:** com.att.FamilyMap
**Store:** Apple App Store
**Country:** United States
**Version:** 11.5.3 (released 2025-09-04)
**Original Release:** 2010-02-05
**Languages:** English, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id353334746)
**AppTail Page:** [https://apptail.io/app/att-secure-family-parent-app-Wv/united-states](https://apptail.io/app/att-secure-family-parent-app-Wv/united-states)

## AT&T Secure Family® parent app Description
AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their family members by offering real-time device location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is available for all families, no matter which mobile provider you use. Take your family’s safety to the next level.

KEEP TRACK OF YOUR FAMILY’S DEVICES
* Locate devices in real-time on the family map and view location history
* Get location alerts when your family member’s device enters or leaves a saved safety area, such as school or home
* Set scheduled alerts on your family member’s device location. Are they home from school at 3PM?
* Use breadcrumb map as a location tracker to know where your family member’s device was during the day
* Get notified when a family member’s device has arrived at a destination with check in notifications

CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT
* Parental controls to block apps and website content with age range filters
* Block internet access instantly
* Set time limits for access to your child’s favorite apps to control screen time
* Track web and app usage on child devices

FAMILY SAFETY AND REWARDS
* Help children develop good digital habits by encouraging them to track their app usage
* Parents, give your child extra screen time as a reward for good behavior
* Family Members can send an emergency alert to everyone with the press of a button
* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device
* Support your child’s digital journey with expert-created content designed to promote safe online habits
* Dual parent or guardian admin feature supports co-parenting needs

Legal Disclaimers
The AT&T Secure Family service is free for the first 30 days. After the first 30 days, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family App (adults, parents or guardians) and the AT&T Secure Family Companion App (family member). Visit att.com/securefamily for details.

Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. Requires iOS v.16 or higher.

Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

AT&T Secure Family FAQs: 

The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.

* AT&T Postpaid Wireless customers:
View, modify or cancel service anytime within the Secure Family app.
AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID wireless customers and all other mobile networks billed by the App Store:
See Apple’s polices regarding cancellation in the App Store at 

## AT&T Secure Family® parent app Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bc/fa/10/bcfa102f-617d-3a34-ad2a-31bc3b6dc64c/7b05b9b6-63f6-40fe-b4ef-fb3fe8636d9e_01-Adult-app-iphone-6.5-inches-1242x2688-hub.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/38/0d/5a/380d5adb-4e65-25e6-a343-53356caf4d1d/1738ff4c-b8f7-46f5-8a0b-4ac0b9722cf2_02-Adult-app-iphone-6.5-inches-1242x2688-location.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ca/f8/b9/caf8b987-e18f-bc53-e996-08dee9d95186/87c542e5-af0d-42ff-ba7f-3c0eeffe71aa_03-Adult-app-iphone-6.5-inches-1242x2688-history.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/30/97/c2/3097c21b-824d-3d3a-7a76-c193e757aced/0a1aeedd-e8b6-4d16-a071-511e1c33098c_04-Adult-app-iphone-6.5-inches-1242x2688-alert.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ca/26/fd/ca26fdd3-acf2-3539-8455-827e5171329f/8c75aff1-9912-4d76-ab6c-cb24bcb67ae2_05-Adult-app-iphone-6.5-inches-1242x2688-filters.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/76/89/af/7689af5d-9033-e8e4-65bc-e43daf30fb5d/9ce1bf64-ba50-4aa7-a6a1-c542a6be614d_06-Adult-app-iphone-6.5-inches-1242x2688-internet.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e2/a6/71/e2a6714c-74ff-968c-ea07-a61315c31a7f/023903cb-45d4-4bb4-bcce-ebaf899473c0_07-Adult-app-iphone-6.5-inches-1242x2688-usage.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e1/0b/2d/e10b2d80-803b-03b5-971a-47b3c9ab89df/ff4ebb40-b478-4cc6-a64c-c92710d974a9_08-Adult-app-iphone-6.5-inches-1242x2688-limits.jpg/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/ad/1e/a9ad1e12-4b0d-5381-e624-f1f2df2f203b/9d899e14-dd6d-4eb8-814a-66909a454ca0_09-Adult-app-iphone-6.5-inches-1242x2688-rewards.jpg/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9d/6a/4e/9d6a4e87-51b5-36b7-f4e7-ea7cd1ffa67a/d2998e5f-ec91-4358-8a10-f45df51427f8_10-Adult-app-iphone-6.5-inches-1242x2688-sos.jpg/1242x2688.png)

## AT&T Secure Family® parent app Rating Breakdown in United States
- 5 stars: 16,842 (80%)
- 4 stars: 2,089 (10%)
- 3 stars: 895 (4%)
- 2 stars: 280 (1%)
- 1 stars: 967 (5%)

## AT&T Secure Family® parent app Reviews in United States

### *---- "App no longer lets me sign in"
It forgot that I was already signed in, so I had to do it again. I got to a point where I had to accept the new terms of service, and it won’t let me advance from there. When I click accept, it just spins for a second and then returns to the same screen.
-- Willis Blackburn, 2024-12-28

### ***** "Total control"
Omg! This thing works so great. Wish I’d gotten it sooner. I have total control of my kids phone and can see all of their usage, what sites, apps and games they were on and for how long. Best of all, is I can shut it down with the push of a button!!
-- stufsgufse, 2024-12-28

### *---- "App setup n use"
Difficult
-- gram mars, 2024-12-24

### *---- "Not working"
horrible
-- CrissiQ22, 2024-12-22

### *---- "It was nuch better before…"
Before, you could click the addresses in history and it would show them in the map

Also, the main thing, you could triangulate all your phones without installing anything

I only still have it because it allows that for old accounts

It was a great app that was guttef. RIP family security
-- Fr1endz4evr, 2024-12-15

### ***** "Good value for the whole family"
I have 8 family members on my account and some are on Android and some are on Apple. And I pay $7.99 a month for the entire family - great value. Besides from the location alerts which tell me when my family members have arrived or departed a location, I can also set time limits for my kids devices and prevent them from going to different websites or apps. In addition I can pause the internet (cellular or wifi) with one click.
Would love to have better insights into what my kids are doing on social media so would love to see some new features regarding that area. But overall great value for the entire family.
-- BPNYC77, 2024-12-12

### *---- "Why not use Screen Time?"
Unless this app is multi-platform (might be, don't know)... I'm not sure why pay $8/month per decide (that's hundreds/year for my family) when it offers less functionality than Apple's "Screen Time" and "Find My" gives families. I've seen some mention Chatting/communications... um... got that with iMessage, Signal, Whatsapp... wait that's far too many already! I must be missing something... but whatever it is I'm guessing isn't worth hundreds per year for a family.

PSA: Don't use any app or phone to prevent your kids from committing harmful acts to others or themselves. I'm a bit alarmed at comments thinking that's the purpose.
-- William H. Nartsac, 2024-12-09

### ***-- "Location"
The location is not accurate
-- Nairasargsian 11, 2024-11-30

### *---- "Doesn’t block hotspot as advertised"
We were told the only way to set it up so the internet/hotspot would be blocked each night was to subscribe to this service. It doesn’t work. The hotspot could be accessed during “bedtime.”  We tried to get help and were told there were glitches at times, but this was no glitch. It simply doesn’t work. We emailed the support email as directed and no one bothered to respond. If you want this app to block the internet at set times, don’t waste your time or money.
-- Onlineshops, 2024-11-24

### *---- "Could be good"
This app would be good if there was a way to block child from turning off VPN. Now is is just at best fair. Might be OK for young. Children who do not figure out how to turn off VPN.
-- Fetnereng, 2024-11-17

### *---- "Doesn’t stop hotspot"
We were told by AT&T that when data was turned off by this app, the hotspot would be as well. That was not true, the hotspot continues to function even when you turn off your kids data. There’s no point of turning off data if they can just use each other’s hotspots to bypass all of it
-- noskill24, 2024-11-09

### *---- "Issues"
Won’t let me agree to terms
-- Krash09, 2024-11-08

### ***-- "It’s ok."
I really liked this app when I first installed it, because there are certain things that you can block , and it makes my child’s phone safer. However, the limit of 20 blocks is just not enough! And the domains run constantly, even if nobody is online. Like my child can go to sleep at night and by the time he wakes up in the morning and turns his phone on his entire timeline is domains. We wanna block them. And every time I see something new I need to block, I have to remove something o already have blocked. Please add more blocking spots.  It should be unlimited due to so many new sites popping up daily.
-- popsoverpee, 2024-10-27

### ****- "L"
Sometime don’t work
-- Bobie Stephens417, 2024-10-15

### ***-- "Accuracy"
Only 50 percent accurate.
-- Cnotebell, 2024-10-12

### *---- "Inaccurate"
Unfortunately this app does a poor job in a lot of areas.  The location tracking is incorrect OFTEN as well as the online activity data.  I will be cancelling this soon
-- Apf*, 2024-09-12

### ****- "System shut down"
For some reason when I’m staying at home for any length of time, the system shut down. When my wife checks on my location, it acts like I’ve locked her out or turn the system off. I’m not sure why it’s doing that.
-- Missing husband, 2024-09-02

### *---- "Worst App in App Store"
Never ever works 
Horrendous
-- Synercivic, 2024-08-18

### ***** "Delete their phone backups when installing"
I recently found that my daughter found a way to delete app on her phone. I was racking my brain because she wasn’t going to tell me. Until I realized they just restore the phone from a backup prior to the app being installed. Go into there strings/ Apple ID and turn off back ups and delete all previous back ups. This will ensure they can’t restore and delete it. Once that is done you can turn automatic back ups again and the app shall remain.
-- Father of the ungrateful., 2024-08-17

### *---- "Doesn’t work anymore"
Been using this for years with no issues until one of the recent updates took away the ability to track location. Absolutely ridiculous.
-- Cruzers11, 2024-08-03

[View all AT&T Secure Family® parent app reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)

## AT&T Secure Family® parent app In-App Purchases
| Item | Price |
|------|-------|
| AT&T Secure Family™ | $7.99 |

## AT&T Secure Family® parent app Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Grossing | United States | Lifestyle | #76 |
| Top Free | United States | Lifestyle | #380 |

## AT&T Secure Family® parent app Discovered Keywords
- safe lagoon
- family map
- family safety app
- parental control app iphone
- iphone parental control
- at
- stt
- family companion
- kid security
- secure tracker

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