The AusPost app lets you safely and easily track and manage your parcels on your smart device.
Download the app to access these great features:
• Trusted notifications – Receive instant, legitimate and trusted notifications.
• Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers.
• Track and manage parcels – Easily track and manage all your parcels in one place without checking emails.
• Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible).
• Proof of delivery – View photos of where your parcel is left (if eligible).
• 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery.
• Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office.
• Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card).
• Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app.
Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app
Plus, the AusPost app provides many services to help you send and receive your parcels, including:
• Manage your notification preferences
• Easy access to your MyPost and MyPost Business account
• Pay eligible bills with PostBill Pay
• Pay for and print postage labels online
• Find Post Office locations, opening times and postcodes
Watch app
Discover an enriched experience with AusPost's watch app on Watch OS! Synchronise it with the AusPost app on your phone for smooth tracking notifications, effortlessly check parcel nicknames, stay informed about expected delivery times, and conveniently unlock your Parcel Locker with a simple QR code – all directly from your wrist!
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Australia Post FAQ
Is Australia Post free?
Yes, Australia Post is completely free and it doesn't have any in-app purchases or subscriptions.
Is Australia Post legit?
🤔 The Australia Post app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Good value for money for a low postage fee and track-ability for an express international courier.
Never had a bad experience with the
AustPost since making many purchases from my model supplier in Australia.
Prompt delivery within 5 working days. I usually had my items shipped by Friday because then I know I would received my stuffs on a working day at my office.
With a tracking system and a reasonable fee for postage and shipping, I am satisfied with the service all the way including my future purchases and AustPost shipping!
CHEERS! THUMBS UP 👍👍
Crashed
Couldn't update my trace item. Have to delete and trace again.
Awesome app
This is such an awesome app!
Was perfect a year or two ago
Updated over the last couple of years have made this app worse, and the recent updates for security have destroyed the user experience.
I have constant problems with login both here and on the website and item the app won’t update your parcel tracking because you’re not actually logged in but the app does behave in a way that makes this clear.
Really need to fix these issues.
Smart
Love the way that a tracking number is automatically added to my app when something posted to my address with my name. Smart, intelligent, I like it!
Useless
The app is good but doesn’t really matter when Australia post is useless. Two weeks it took for a letter from Melbourne to get to me in Brisbane. Every parcel I get delivered sits pending at Australia post for a week and a half before it gets delivered.
Excellent App!
Great app, always proving accurate updates, easy to navigate.
Love using it!
Parcel lockers great but more needed
AP should collaborate with a major fuel chain and get units at servos around country.
Prefer lickers to home delivery which are problematic.
Great app
Easy to track my packages
Left in a safe place!!!!!
Where? No safe place. My door was open. It’s nowhere to be seen. I checked 6 minutes after the notification.
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