Failed action which caused me money loss
I paid for an additional service (paid seat), the action was cancelled but the credit card was charged. The airline refuses to compensate the lost money.
Austrian
book flights & check-in
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Description
Book flights, reserve seats and keep track of your boarding passes - the Austrian app accompanies you throughout your journey with the Lufthansa Group network airlines.
You receive real-time information and all relevant updates about your flight directly on your smartphone in the form of push notifications. The Austrian App ensures you are always up to date.
Experience a smooth journey with the Austrian app. From booking your flight to landing and beyond, you can stay informed at all times. You can also conveniently manage your data and access personalized services via your personal profile.
In short: The Austrian App keeps you well informed throughout your journey.
Here’s how the Austrian App makes your journey easier:
Before departure
• Book your flight, reserve your seat and add your baggage: Search for your desired flight, book it, and rent a car that will be waiting for you at your destination. You can also add any additional pieces of luggage directly in the app and reserve or change your seat.
• Online check-in: With the Austrian app, you can check in online for all Lufthansa Group Network Airlines flights. Your digital flight ticket will then appear directly on your smartphone. When boarding, simply open the app to show your mobile boarding pass.
• Travel ID and Austrian Miles and More: You can now save several payment methods directly to your Travel ID account thanks to the new digital wallet. This means you can pay with ease anytime and anywhere. Enter your personal details and select your personalized services to make the Austrian app even easier to use. To do this, use your Travel ID or your Austrian Miles & More login.
• Real-time information and flight status: Starting 47 hours before your departure, your personal travel assistant will provide you with all important updates and information about your flight. Push notifications about check-in, flight status and gate changes make sure you are always up to date. With messages that pop up on your home screen, you always have an overview of your trip and can relax and enjoy your journey.
During the flight
• Flight ticket and on-board services: With the Austrian app, you always have your mobile boarding pass and all on-board services with you – even when you are offline. That way you can keep track of all important flight information and changes at all times.
After the flight
• Track your baggage: Even after landing, the Austrian app will keep you informed of further steps that need to be taken. This means you always have an overview of your checked baggage and can track it easily.
The Austrian app is the perfect companion to ensure a relaxed journey. You can use the app to book your flights and rental cars, receive automatic notifications and updates on your next flight and edit your personal data easily and conveniently while on the move.
Download the Austrian app now for a relaxed travel experience with a personal digital travel assistant that accompanies you before, during and after your flight.
Learn more about our flight offers at austrian.com and follow us on Instagram, Facebook, YouTube and X to stay up to date.
If you have any questions or need any assistance, please do not hesitate to contact us. You can get in touch at https://www.austrian.com/at/en/contact#/.
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You receive real-time information and all relevant updates about your flight directly on your smartphone in the form of push notifications. The Austrian App ensures you are always up to date.
Experience a smooth journey with the Austrian app. From booking your flight to landing and beyond, you can stay informed at all times. You can also conveniently manage your data and access personalized services via your personal profile.
In short: The Austrian App keeps you well informed throughout your journey.
Here’s how the Austrian App makes your journey easier:
Before departure
• Book your flight, reserve your seat and add your baggage: Search for your desired flight, book it, and rent a car that will be waiting for you at your destination. You can also add any additional pieces of luggage directly in the app and reserve or change your seat.
• Online check-in: With the Austrian app, you can check in online for all Lufthansa Group Network Airlines flights. Your digital flight ticket will then appear directly on your smartphone. When boarding, simply open the app to show your mobile boarding pass.
• Travel ID and Austrian Miles and More: You can now save several payment methods directly to your Travel ID account thanks to the new digital wallet. This means you can pay with ease anytime and anywhere. Enter your personal details and select your personalized services to make the Austrian app even easier to use. To do this, use your Travel ID or your Austrian Miles & More login.
• Real-time information and flight status: Starting 47 hours before your departure, your personal travel assistant will provide you with all important updates and information about your flight. Push notifications about check-in, flight status and gate changes make sure you are always up to date. With messages that pop up on your home screen, you always have an overview of your trip and can relax and enjoy your journey.
During the flight
• Flight ticket and on-board services: With the Austrian app, you always have your mobile boarding pass and all on-board services with you – even when you are offline. That way you can keep track of all important flight information and changes at all times.
After the flight
• Track your baggage: Even after landing, the Austrian app will keep you informed of further steps that need to be taken. This means you always have an overview of your checked baggage and can track it easily.
The Austrian app is the perfect companion to ensure a relaxed journey. You can use the app to book your flights and rental cars, receive automatic notifications and updates on your next flight and edit your personal data easily and conveniently while on the move.
Download the Austrian app now for a relaxed travel experience with a personal digital travel assistant that accompanies you before, during and after your flight.
Learn more about our flight offers at austrian.com and follow us on Instagram, Facebook, YouTube and X to stay up to date.
If you have any questions or need any assistance, please do not hesitate to contact us. You can get in touch at https://www.austrian.com/at/en/contact#/.
Screenshots
User Rating
4.78 out of 5
283 ratings in Switzerland
5 star
242
4 star
32
3 star
2
2 star
2
1 star
5
Ratings History
Reviews
Buchen über die App zockt euch ab
Hier über die App gebucht. Mehrmals gecrasht. Dann hat das System wohl gemerkt, dass ich den Flug unbedingt möchte. Zack! 100 CHF teurer. Innerhalb von ein paar Minuten. Wer erstattet mir den Schaden? Bucht besser wo anders mit VPN und Inkognito Mode. Am liebsten null Sterne!
Extrem langsam
App ist langsam und manche buttons funktionieren nicht, manche Felder geben unerklärliche Errors nach Eingabe der Daten. Ziemlicher Müll im Vergleich zu anderen Airline Apps 🙈
error/APPVERSION_? Echt?
Seids ihr deppert, mir so eine Fehlermeldung zu zeigen? “error/APPVERSION_”. Und warum zwingt ihr mich, mitten im Urlaub die App zu updaten? Habt ihr einen so krassen Fehler behoben, dass ihr die Rückwärtskompatibilität brechen müsst?
Not functional / Funtioniert nicht
Impossible to finalize the payment) on iPhone 7). Probably not compatible with safe key required for credit card payment. Keine Zahlung mit Kreditkarte möglich. Nutzlose App.
Fehler Version
Die App funktioniert seit heute nicht mehr. Fehler: Laden Sie die neueste Version aus dem Appstore herunter. Es gibt aber keine. Auch kein Update.
Totally uselles
App uselles as managing to check in is impossible due to the fact that it constantly requests data which are not needed for some passport holders and thus not being able to check in. Very frustrating
zumutung
wenige funktionen und man wird ständig zu updates gezwungen (natürlich immer zur unzeit). steinzeitniveau!
Impossibilité d'ajouter une réservation
Bonjour, Je suis déçue par votre application qui ne permet pas d'ajouter une réservation existante et qui ne m'a pas envoyé de mail de confirmation lors du bouclement de ladite réservation. En plus lorsque l'on veut poser une question c'est très compliqué et décourageant. DOMMAGE. Genevieve Pagani
Nutzlos
Meine Buchungen werden nicht gefunden. Check in nicht möglich. Boarding Card nicht möglich. Sinnlose App.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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8
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Top Free
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46
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Top Free
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51
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Top Free
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53
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Top Free
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83
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Keywords
austrian,
swiss airlines,
miles more,
swiss international air lines ltd,
swiss air,
austrian airlines,
austria
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Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- Austrian Airlines AG
- Languages
- English, French, German, Greek (modern), Italian, Japanese, Polish, Russian, Chinese, Spanish
- Recent version
- 7.426.0 (6 days ago )
- Released on
- Nov 5, 2010 (13 years ago )
- Also available in
- Austria, United States, Germany, Italy, Romania, United Kingdom, Switzerland, Czechia, France, Sweden, Denmark, Ukraine, Netherlands, Hungary, Poland, Canada, Belgium, Israel, Spain, Greece, China, Thailand, Norway, Australia, Japan, Egypt, Mexico, Russia, Turkey, New Zealand, Portugal, South Korea, Brazil, Taiwan, Ireland, Finland, Saudi Arabia, United Arab Emirates, India, Chile, Argentina, Hong Kong, South Africa, Singapore, Philippines, Malaysia, Belarus, Kuwait, Ecuador, Algeria, Colombia, Pakistan, Lebanon, Kazakhstan, Peru, Vietnam, Indonesia, Dominican Republic, Azerbaijan, Nigeria
- Last updated
- 2 weeks ago