Awful experience
It was awful and worst experience with them. They was keep canceling my order without even letting me know after 2 days. And delivery guys, they don’t know how to do customer service. Bad
bigbasket : Grocery App
Online Grocery Shopping App
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
bigbasket: A TATA Enterprise
Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.
bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!
Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.
Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.
FEATURES AND SERVICES
What to expect from us?
* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!
* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.
* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.
* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.
* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.
* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.
FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at [email protected]. For any inputs on our service we are at [email protected], https://www.facebook.com/Bigbasketcom or 18601231000.
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Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.
bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!
Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.
Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.
FEATURES AND SERVICES
What to expect from us?
* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!
* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.
* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.
* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.
* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.
* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.
FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at [email protected]. For any inputs on our service we are at [email protected], https://www.facebook.com/Bigbasketcom or 18601231000.
Screenshots
User Rating
4.83 out of 5
737 ratings in Canada
5 star
654
4 star
62
3 star
9
2 star
0
1 star
12
Ratings History
Reviews
Worst Online Grocery
I have some serious issues with Big basket. 1)Big basket needs to focus on their app a lot, you are such a big company with the worst GUI ever, You are app has so many bugs and issues. 2)I had placed an order but it got canceled due to security incident which is very funny when I asked your customer service team they said there was a security issue so it was not delivered, the second time I asked a different person he/she said that there is operational incident.It was unfortunately scheduled to next day but still the delivery time got elapsed and there has been no update on the order. You guys have given them a script to say sorry a million times, which didn’t even sound genuine. 3)You really need to take care of your Customer service team as they are the frontliners of your company. Please train them. If changes are not made YOU GUYS ARE SOON GOING TO LOOSE CUSTOMERS. I am closing all my deals with Bigbasket and moving on to Blinkit
Promotional discounts
Company should offer promotional discount for existing customers … not only for new customers only as to sustain old customer with company
Big Basket
Wide variety of quality items including fresh fruits and veggies. Overall app and interface is good and Customer Service is excellent! No question asked exchanges. For health food, fruits and veggies and more - BB is reliable delivery platform. Very satisfied.
Payment issues
I selected all the items in the basket and then there is no option to pay. It just says select address which i did 100 time but again it won’t let me pay. And the customer service is not helping.
The updated app is full of bugs
The app hangs so much . It’s is very difficult to use the app with so many flaws
Credit card not working
Not sure what kind of bug fixes you did, your app stopped accepting my international credit card. It was working in 2022 but this year it has not been working. This is certainly not an improvement. Hope you look into it soon.
Excellent customer service
They resolved my concern in no time. Thanks a lot for excellent customer service. Keep up the great work. (Btw I have changed my review from 1* to 5*)
Store Rankings
Ranking History
Category Rankings
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Category
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Rank
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Top Free
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8
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Top Free
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58
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Top Free
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63
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Top Free
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121
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Top Free
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123
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Keywords
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App Info
- Category
- Shopping
- Languages
- English
- Recent version
- 7.0.3 (1 week ago )
- Released on
- Oct 30, 2020 (3 years ago )
- Also available in
- India, United States, United Kingdom, United Arab Emirates, Australia, Canada, Singapore, Saudi Arabia, Germany, Japan, Kuwait, South Korea, Thailand, New Zealand, Netherlands, Malaysia, Nigeria, Hong Kong, Sweden, Ireland, France, Switzerland, Indonesia, South Africa, Russia, China, Philippines, Taiwan, Brazil, Denmark, Belgium, Vietnam, Norway, Turkey, Spain, Italy, Ukraine, Austria, Israel, Poland, Pakistan, Egypt, Argentina, Finland, Mexico, Colombia, Romania, Hungary, Portugal, Czechia, Belarus, Chile, Kazakhstan, Greece, Algeria, Peru, Dominican Republic, Lebanon, Azerbaijan, Ecuador
- Last updated
- 3 weeks ago