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4.78 out of 5
330,698 ratings in India
Unable to login
Doesn’t allow to log in!! Oops something went wrong is the constant message
My two orders got canceled without my knowledge, there is no response or proper reason for that cancellation, Support team contact number not working, Bigbasket warehouse is just 200M away from my location.
Bigbasket has the worst customer support I've ever experienced. When I contacted them about delayed deliveries, they abruptly cut off the chat without any prior notice or resolution. This has happened multiple times, suggesting it's a standard practice at their company. This level of unprofessionalism is unacceptable. Moreover, the delivery times mentioned in their app are consistently not adhered to. This is highly frustrating and needs immediate attention.
Good job
When you don’t have it, refund to my source account. I’m not at all interested in your bb wallet..and now, for sure, not even using your app. You are doing a business which involves items responsible for our health. Why don’t you feel anything while packing spoiled items. I usually go out and collect it; bad health prompted me to get it through bb app. Ordered tetra milk only for my 4 year old to find it stinking stale! When I get lucky to face the owner(s) of this inhuman approach, I swear, the same milk runs through their gut! Shameless and irresponsible!!
Big basket is the most pathetic grocery delivery app including their quick commerce. There is not a single order that is delivered on time. The normal delivery is usually 1 to 2 hours late always. The quick commerce delivery is usually 15 to 20 late than the time promised. Big basket only spends money on ads but is not customer centric.
Relatively huge selection of groceries in a wide variety of categories. Very affordable. Instant and 8 hour shipping both at reasonable shipping charges. Uncompromising quality at great convenience.
Customer support is ridiculous. And so is their delivery management. The product is not delivered till date and customer support just kept on ending chats or didn’t reply. Uninstalling it right noww.
Amazing service Amazing service
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
11
|
Top Free
|
|
64
|
Top Free
|
|
85
|
Top Free
|
|
115
|
Top Free
|
|
135
|
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