Waste of time.
Cannot add international address or credit card. Very unfriendly process.
BVG Jelbi: Mobility in Berlin
Bus/train, taxi, e-scooter
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Description
Use popular means of transport in Berlin with only 1 registration – save precious time!
With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.
Top functions of the Jelbi app:
- Smart route planner for all means of transport
- Convenient purchase of public transport tickets (bus, tram, S Bahn, U Bahn)
- Easy use of all sharing services
- Convenient pick-up by taxi service
- Easy payment in the Jelbi app
- Timetable information at the touch of a button
NEW: Get the new Deutschlandticket from BVG
From now on you can order the new Deutschland ticket via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.
You want transportation, we have the means
Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles in Berlin.
Your mobility with Jelbi at a glance
- Public transport in Berlin (VBB, BVG, S-Bahn), including the tariff zones A to C - from short distance to a monthly ticket.
- E-scooter sharing with Tier, Voi, Lime, and Bolt, four leading providers for the rental of e-scooters.
- Carsharing with Miles and Sixt share. You can choose from different vehicles like spacious vans or agile e-cars.
- E-moped sharing with Emmy - move from A to B in a relaxed and silent way.
- Bike sharing with a bike from Nextbike or e-bikes from Lime, Tier & Bolt
- Get around comfortably with the taxi service from Taxi Berlin.
Always find the best route
With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!
Jelbi stations - your contact point for mobility
Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.
How to get started
To use all the services and functions of Jelbi, you only need to take a few steps: You register, enter a payment method and your mobile phone number and you can book and pay for any service. With just a few clicks, right in the app.
Do you already have a BVG account? Great, you can use Jelbi with this account and don't need to register again!
Pay conveniently in the app
You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you only pay the regular prices. There are no hidden extra costs for using our service.
Download the Jelbi app now and explore Berlin - whether you are a Berliner, visitor, or commuter!
Your feedback counts
We rely on your feedback to improve our app. Write us your opinion to [email protected].
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With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.
Top functions of the Jelbi app:
- Smart route planner for all means of transport
- Convenient purchase of public transport tickets (bus, tram, S Bahn, U Bahn)
- Easy use of all sharing services
- Convenient pick-up by taxi service
- Easy payment in the Jelbi app
- Timetable information at the touch of a button
NEW: Get the new Deutschlandticket from BVG
From now on you can order the new Deutschland ticket via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.
You want transportation, we have the means
Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles in Berlin.
Your mobility with Jelbi at a glance
- Public transport in Berlin (VBB, BVG, S-Bahn), including the tariff zones A to C - from short distance to a monthly ticket.
- E-scooter sharing with Tier, Voi, Lime, and Bolt, four leading providers for the rental of e-scooters.
- Carsharing with Miles and Sixt share. You can choose from different vehicles like spacious vans or agile e-cars.
- E-moped sharing with Emmy - move from A to B in a relaxed and silent way.
- Bike sharing with a bike from Nextbike or e-bikes from Lime, Tier & Bolt
- Get around comfortably with the taxi service from Taxi Berlin.
Always find the best route
With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!
Jelbi stations - your contact point for mobility
Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.
How to get started
To use all the services and functions of Jelbi, you only need to take a few steps: You register, enter a payment method and your mobile phone number and you can book and pay for any service. With just a few clicks, right in the app.
Do you already have a BVG account? Great, you can use Jelbi with this account and don't need to register again!
Pay conveniently in the app
You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you only pay the regular prices. There are no hidden extra costs for using our service.
Download the Jelbi app now and explore Berlin - whether you are a Berliner, visitor, or commuter!
Your feedback counts
We rely on your feedback to improve our app. Write us your opinion to [email protected].
Screenshots
User Rating
4.55 out of 5
71 ratings in United States
5 star
60
4 star
3
3 star
1
2 star
1
1 star
6
Ratings History
Reviews
ALL Credit Cards Declined
This app will not take any credit card and when I call my bank, they don’t show a charge was even attempted. I tried two Visas and one Mastercard (from separate banks). There are no issues with these cards.
Good app for American visiting Berlin
Credit card validation is a little shaky but besides that is a good app to use!
Unfähiger Kundenservice
Ich kann kein Zahlungsmittel hinzufügen und die Interaktion mit dem Kundenservice ist einfach nur furchtbar. Erst haben sie sich tagelang nicht gemeldet und dann schreiben Sie die gleichen Fragen, ohne auf meine Antworten zu hören.
Sign up takes ages
Love the idea for this app, but registering was such a slow, endless, tedious and intrusive slog that I just gave up. Why do you need all this info? Why is it all so inefficient and inept?
payment does not work at all
No matter which of my valid credit cards I attempt to use with this app, they are all rejected, for no real reason. The payment system seems to think it needs to validate my creditworthiness, which is deeply offensive, as that is the job of my credit card company, not some third party service. My login and credit cards work fine in DB Navigator and BVG Fahrinfo, but not here in Jelbi. Make it possible to purchase a ticket, with credit cards or apple pay, and I will come back.
Does not accept foreign passports
What a shame and what a joke. To use the car sharing services you must have an ID card or Passport from the EU. I have a German drivers license, however my passport is from the US, and have never had any issues signing up for car sharing services such as Miles, Tier, Emmy, etc. however, Jelbi only allows customers with a EU passport or ID card to pass the ID verification. There is absolutely no reason for them to not accept a foreign passport as a valid form of ID. This is the first time I have ever seen a service differentiate between EU and “foreign” PASSPORTS. I understand that there are regulations regarding non-EU drivers licenses, however I possess a EU-issued license and I’m still not able to use the service. There should never be a stop gate to not allow non-EU passport holders to use the service. What a joke, and an absolute shame that the Berlin-sponsored public transportation app blatantly discriminates against non-EU citizens.
Sometimes the ticket purchase take long
Improve your apis to handle the speed and network latency better.
Does not support IDs from EEA countries
Living in Germany as an EEA citizen I don’t qualify for a German ID card, but the app stupidly only allows EU IDs. It’s the first time in 10 years living around the EU that I’ve seen a company make a distinction between EU and EEA citizens.
good app but
fares are too high! 3 euro for 2 hours is a scam!!
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Category
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Rank
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Top Free
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236
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Top Free
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465
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Top Free
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472
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Keywords
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303
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App Info
- Category
- Travel
- Languages
- English, German
- Recent version
- 4.13.0 (6 hours ago )
- Released on
- Jun 12, 2019 (5 years ago )
- Also available in
- Germany, United States, United Kingdom, Switzerland, Italy, Spain, Netherlands, Poland, France, Austria, India, Portugal, Australia, Brazil, Hungary, Israel, Ukraine, Sweden, Belgium, Mexico, Ireland, Turkey, Finland, Japan, Norway, Denmark, Russia, Canada, Argentina, China, Colombia, Hong Kong, South Korea, Lebanon, Romania, New Zealand, South Africa, Indonesia, Vietnam, Azerbaijan, Thailand, Singapore, Czechia, Philippines, Peru, Pakistan, Dominican Republic, Algeria, Nigeria, Malaysia, Saudi Arabia, Chile, Ecuador, Kazakhstan, Belarus, Taiwan, Kuwait, United Arab Emirates, Egypt, Greece
- Last updated
- 1 week ago