CAFU Fuel & Car Service To You - Reviews, Revenue and Downloads - Apple App Store

Description

Meet CAFU, the revolutionary car service provider that puts everything your car needs right at your fingertips, so that you have time to accomplish more — at work, at home, and everywhere else the road takes you.

Here's how CAFU makes your life easier

· Fuel Delivery: Skip queues and unnecessary pitstops. Have fuel delivered to you, wherever you are, whenever you need it.

· Car Wash: Pull up in a sparkling ride, no matter where you're going. From a quick rinse to a full detail, we've got you covered with a line-up of wash services to make your car showroom-ready.

· Battery Change: Never let a dead battery keep you from your plans. Leave it to our superheroes to meet you wherever you are for a swift battery swap.

· Tyre Change: Don't let a flat tyre stop you from driving your day. Book a change and we'll get you back on the road with new wheels in no time.

· Servicing: Stay on top of your car's maintenance schedule and keep your vehicle in tip-top shape with our comprehensive servicing options.

· Rescue Services: Unexpected turn of events? We'll be right where your adventures take you. We're only a few taps and minutes away whenever you need an emergency fuel-up, tyre change, jump start, or tow.

Download CAFU for on-demand car services at your fingertips. Say hello to more free time and a happier car.

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User Rating

4.38 out of 5

342 ratings in United Kingdom

5 star

275

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3 star

2 star

1 star

Ratings History

Reviews

App hangs a lot

My experience has been very bad, not with the service but with the app itself When I open the app, most times, it just shows my location and vehicle but the rest of the screen is blank.

Very good service

Araslan was the CAFU engineer who came out and replaced the battery on our Ford Edge Very efficient and polite person.

Poor quality subcons

I’ve been using the app for a while now and while the fuel delivery service is (usually) reliable ALL the other services Cafu offer are substandard. I’ve used (or tried to use and been unable to book) tire changes, tow services, servicing etc. In all cases the quality of service has been overpriced and poor quality. My advice would be to use cafu only for fuel, and rely on your local garage for all other services. In addition to this their customer service comms (via phone and whatsapp) are terrible

Recent update terrible

Worked great until recent update. No longer functional

Cafu cleaning service is the worst!

I do not recommend the cleaning service at all, tried them 2 times, failure!! The are not professional in all meanings, the literally made my car look dirty! The funny part is the take pictures of the car before the procedure and after!! We asked then to clean again and again, but very disappointed with their dirty cloths used to clean the car, absolutely no idea what they were doing. Then when he was reversing his bus, i had to interfere because the driver was almost driving through my car!!! No skills at all!!!! True disappointment from cafu, although i have spoken to them, but it seems like it’s hopeless. Anyway, too many nice companies out there, its just that im happy with the refueling service, i thought car cleaner might be as good. Im not even sure if i want to put 1 star!

Terrible

Terrible app yesterday it wouldn’t show me how much credit I had and today it wants to top up 153 aed before I order the fuel instead of the normal 1aed. There are too many glitches. That’s what happens when you are cheap and don’t pay for decent computer programers, it’s not like you’re making poor profits, give the customer decent service or else I will stop using this.

Too unreliable

Have tried on 4 separate occasions for a car wash and on every occasions there is no communication but they were hours late, last time over 4 hours. Customer care are a waste of time simply saying they are on the way. Still to overnight petrol where there delays can’t impact you. Tried to get fuel and 3 pilots cancelled and customer care didn’t do what they said they would do. Shameful customer care.

Absolutely Amazing

Open an app, tap a few buttons and your car is full to the brim. Welcome to the 21st century

Late and no compensation at all

So Cafu today did not turn up during the booked time. I called customer service to suggest they could offer emergency fuel so I could leave the house. They said I’d need to pay extra even though they have not delivered the service I requested. I have now been told the fuel will be delivered 1 hour 15 minutes late with no meaningful apology at all. Very poor customer experience today having been a loyal customer and previously recommended to many others.

Extremely disappointed

Over inflated 3 tyres and left one underinflated and refused to come and fix them

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	United Arab Emirates Utilities	18
Top Free	United Arab Emirates	177
Top Free	Lebanon Utilities	436

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