Advanced Filtering empty
Hi, Since the last app update, the advanced filtering tab doesn’t display anything, it’s blank, I can’t block/allow access to apps anymore. Ive deleted and reinstalled but reproduces the problem. Can you help? Thanks!
3.18 out of 5
17 ratings in United Kingdom
Hi, Since the last app update, the advanced filtering tab doesn’t display anything, it’s blank, I can’t block/allow access to apps anymore. Ive deleted and reinstalled but reproduces the problem. Can you help? Thanks!
We found this app helpful for our family. We delayed giving our son an iPhone but once we did this app was a help and a reassurance.
My experience of canopy has been great. The customer service support is quick and helpful and my devices are all well protected for the whole family. Would recommend to anyone wanting a safer experience of the web.
I would certainly recommend this app, it helps to protect the family from seeing explicit content, and it’s more reasonably priced than other software in this category.
App has been incredibly helpful in satisfying the needs that need to be met. I’d definitely recommend this app if you want to stop going on a particular app / website and would like to increase focus.
Using Canopy has given our family peace of mind about our online viewing content.
Extremely effective app! Great support team, very helpful and receptive! Would recommend!
I payed for and downloaded this app to my iPad, iPhone and MacBook but soon realised that it was not allowing me to do basic things like mobile banking, shopping apps and other day to day access to internet was blocked or taking forever. Honestly a real shame. I contacted them for a refund but didn’t seem keen to help, just asked for lots of screenshots etc. I think I will be going to other software but unfortunately without a refund at this stage.
This app has messed up all my devices!! After installing it, it shows as ‘device under management of Canopy’. Weird things started happening so I uninstalled the app but the message device under management of canopy still shows in the settings!! Have reached out to the developer multiple times but they don’t care and restoring from backup doesn’t get rid of the message they control the device. Extremely worrying and have reported to Apple.
I was able to add some of my children’s devices but not others - “No Permission” error in Safari and it wouldn’t allow another browser to be used. No online support options or UK number so had to cancel my trial and uninstall the app. It’s a shame because the product worked well on the devices it installed on.
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