CIB Smart Wallet

Application experience is average, but more importantly the customer service is rock bottom. My account was disabled after three days of activation for no reason. I had to go the branch. Seemed they made a mistake and did not collect all my data so they decided to suspend my account. After one week of follow up and a lousy customer service support from a lady called Sara, I got my account back. They wanted me to visit the branch again as if I have nothing else to do. This is very poor from what is supposedly the number one private bank in Egypt. I don’t think so! I will transfer the pending amount to another account and unregister from the app.

App is crashing on Iphone X after valid PIN

I had a troubles every time with the withdrawal service, it has never been worked from the first time or the fifth time also. I lost a crucial appointment because of waiting hour to call or even could withdraw

It was better before this unprofessional update please fix it asap.

I downloaded the application again after last update as your sms said .. and it’s not working .. it ask me to register from the beginning and when I entered my number .. I did not receive any sms!!

2 days not working due to force shut down after last update

The application after the last update have a force shut down

Very bad application اسواء محفظة في التاريخ محفظة CIB نصيحة لله بلاش تستخدموها

I’m using this app fir years via IPhone . It’s the best so far and very good. Now I have serious issues I can not log in only nombers of my password show no edits like should be .. so no log in . Calling the hotline was not helpful at all delete the app , reinstall again . Back to log in no way to reset again with new set up . I deleted the app and offload all info . Same problem happen . What can we do ???

I need to know why is there an app for payments and sending money which you need confirmation fir everything doesn’t have a SCREENSHOT !!!