Circle Medical

This was my first time using Circle Medical. I was very impressed with the ease of the app. The doctor I saw was very professional and addressed all of my concerns. I would highly recommend the app.

So long to just resolution

Both Circle and Destiny are amazing ! Very friendly !

Circle Medical has been wonderful to work with. They’re flexible and they get back to you as you request. I’ve been using them for a while now and will continue to use them. Great App with great employees. Thanks

I had a 4 minute conversation with a “general practitioner” that could barely speak English. Their website indicates that they can diagnose allergies but this doctor laughed and said that only an allergist can. Her write up of my appointment wasn’t even readable. I was then charged a copay for my four minute conversation. It just isn’t worth it!

I wish I could give Circle Medical zero stars. This company is misleading, dishonest, and only seems interested in taking your money. Buyer beware—do not trust their claims about offering convenient online care. I was searching for an online doctor to evaluate and treat ADHD. After a Google search, Circle Medical came up advertising quick, convenient, and entirely online services. Their website made it seem like the entire process—from evaluation to treatment—could be completed virtually. I entered all my information, including my New Jersey address, and confirmed multiple times that I would be taking the appointments from my home in New Jersey. I booked my first appointment and had an initial evaluation where they told me I was a candidate for ADHD treatment and instructed me to schedule a second appointment to finalize my diagnosis and discuss treatment options. At no point during this process did anyone inform me that New Jersey law requires an in-person visit for prescribing controlled substances like Adderall. I specifically chose Circle Medical for the convenience of online treatment, so this would have been a deal-breaker had it been disclosed upfront. During the second appointment, the provider confirmed my ADHD diagnosis and started discussing treatment. Then, at the very end of the appointment, the provider suddenly realized I was in New Jersey and said she could not prescribe medication without an in-person visit. She even admitted she thought I was in Connecticut! This was shocking and completely invalidated the purpose of both appointments. I wasted time and money on appointments that were ultimately useless. I immediately reached out to Circle Medical’s support team to request a refund, explaining that I had been misled by their advertising and lack of transparency. They refused to refund me and instead tried to push me into paying even more for an in-person appointment at a location that was over 1.5 hours away from my home—completely contradicting their promise of convenient online care. To make matters worse, after I disputed the charges with my credit card company, Circle Medical sent me more emails demanding payment. They are clearly only interested in extracting as much money as possible, regardless of whether or not they provide the care they claim to offer. I have reported Circle Medical to my health insurance company and the State of New Jersey for their dishonest practices and misleading advertising. No one should have to deal

I booked a same day appointment and went to upload all the required documents. The app literally would not work to scan my insurance card. I then tried to manually upload and it still didn’t work. Since nothing worked, I cancelled the appointment and was charged a $50 cancellation fee. WORST APP IVE EVER USED…AVOID THIS!!!

The billed my dental insurance instead of my regular health insurance and then proceeded to never notify me why they couldn’t confirm because they incorrectly billed, so then decided to bill me out of pocket and now I have to reimburse through my insurance, when they could’ve used my correctly insurance on file the whole time. The workers for this company don’t want to work here and do a terrible job, you can tell nobody really cares!

I used Circle Medical for a quick telehealth appointment, & my Physician was so professional & answered all of my questions regarding medication & my symptoms. However, the company itself is terrible! In their terms & conditions when you first sign up, you must pay in full once billed, & they do not take most insurances in the US. They do not offer a payment plan (as some medical practices do) but I had asked for an itemized bill with their customer service chat, & the Rep was so rude & dismissive towards me & quickly ended our chat once I said that i was going to file a complaint with the BBB. Circle Medical took a few weeks to get back to me through the BBB, so i figured to just pay my bill, warn others on social media, & move on. I’ve seen other reviews of this company on Reddit where they do not invoice the patient for a while, & while they are getting steady care from their provider- the bill adds up to over $1k and they have 2 days before their card is charged. Not accommodating a payment plan or a form of financial aide or resources like Medstar or Patient First seems very money hungry for this company. Not satisfied, please do more research for yourself & I promise that you will find more reviews like mine.

I did not work with them long enough to deal with any of the billing issues that I’ve read about in other reviews, but they required a physical and monthly appointments for my prescription, which is not a controlled substance. I ended up meeting with Medical One, Amazon’s new pharmacy thing, and they required neither, and instead just refilled my prescription day of. Also, you can’t directly message your provider/doctor, and the one meeting I did have was cut out at about the halfway point. We had covered all the important details already so it wasn’t a huge issue, but I had no way to try to reconnect or message the doctor, which could have been a much bigger deal.