Not downloading photos
Ive tried transferring photos from camera to iphone a couple of times but the results of the photos are just plain gray raw files 🙄🙄🙄
Creators' App
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Description
■ Please refer to the "Support Page" for the connection process and list of supported models.
https://www.sony.net/ca/help/camera/
■For app/service availability of countries and regions, please check here.
https://creatorscloud.sony.net/catalog/servicearea.html
This application allows anytime, anywhere smartphone access to the Creators' Cloud, a platform that provides powerful support for creators from shooting to production with Sony's camera technology and cloud AI. By connecting this application to your camera, you can easily operate convenient functions such as photo and video transfer from your smartphone.
■ Anytime access to Creators' Cloud
Experience the various functions offered by Creators' Cloud, including file storage and management in cloud storage, a wide range of services and applications including video editing services using cloud AI, and access to articles and content that will serve as a source of inspiration. You can experience a variety of functions provided by Creators' Cloud.
■ Extend the shooting experience and manage shooting files more easily
You can transfer and save photos and videos you have already taken, and use your smartphone as a remote control for the camera for remote shooting. In addition, the smartphone can be used to check the camera's battery and media information, set the date, time, and camera name, and easily update the camera's software.
- Easy transfer of photos and videos taken anytime, anywhere
Photos and videos taken can be transferred to cloud storage or a smartphone for centralized management. Data transfer can be performed while shooting or while the camera is turned off or charging. The camera also supports a variety of user shooting styles, such as transferring only those photos and videos that have been rated or marked as shots in advance.
- Operate the camera from your smartphone
By connecting the camera to a smartphone, the smartphone can be used as a remote control for the camera. This allows you to take pictures from a distance, such as group photos, or take pictures of night scenes without causing vibrations to the camera. In addition, you can easily check the camera's battery and media information, and set the date, time, and camera name from your smartphone.
- Save camera settings and reflect changes
Camera settings that change with each shooting scene can be saved to the smartphone and reflected in the camera. The ability to save settings for multiple cameras greatly streamlines setting changes during shooting.
- Important announcements and software updates are also available from your smartphone.
Important notifications such as software updates can be checked, and updates to the camera itself can be easily performed from a smartphone.
■ Operating environment: iOS16.7-17.4
■ Remarks
- This application is not guaranteed to work on all smartphones and tablets.
■ Terms of use
https://creatorscloud.sony.net/locales_termsofuse_cc.html
■ Privacy policy
https://creatorscloud.sony.net/locales_privacypolicy_cc.html
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https://www.sony.net/ca/help/camera/
■For app/service availability of countries and regions, please check here.
https://creatorscloud.sony.net/catalog/servicearea.html
This application allows anytime, anywhere smartphone access to the Creators' Cloud, a platform that provides powerful support for creators from shooting to production with Sony's camera technology and cloud AI. By connecting this application to your camera, you can easily operate convenient functions such as photo and video transfer from your smartphone.
■ Anytime access to Creators' Cloud
Experience the various functions offered by Creators' Cloud, including file storage and management in cloud storage, a wide range of services and applications including video editing services using cloud AI, and access to articles and content that will serve as a source of inspiration. You can experience a variety of functions provided by Creators' Cloud.
■ Extend the shooting experience and manage shooting files more easily
You can transfer and save photos and videos you have already taken, and use your smartphone as a remote control for the camera for remote shooting. In addition, the smartphone can be used to check the camera's battery and media information, set the date, time, and camera name, and easily update the camera's software.
- Easy transfer of photos and videos taken anytime, anywhere
Photos and videos taken can be transferred to cloud storage or a smartphone for centralized management. Data transfer can be performed while shooting or while the camera is turned off or charging. The camera also supports a variety of user shooting styles, such as transferring only those photos and videos that have been rated or marked as shots in advance.
- Operate the camera from your smartphone
By connecting the camera to a smartphone, the smartphone can be used as a remote control for the camera. This allows you to take pictures from a distance, such as group photos, or take pictures of night scenes without causing vibrations to the camera. In addition, you can easily check the camera's battery and media information, and set the date, time, and camera name from your smartphone.
- Save camera settings and reflect changes
Camera settings that change with each shooting scene can be saved to the smartphone and reflected in the camera. The ability to save settings for multiple cameras greatly streamlines setting changes during shooting.
- Important announcements and software updates are also available from your smartphone.
Important notifications such as software updates can be checked, and updates to the camera itself can be easily performed from a smartphone.
■ Operating environment: iOS16.7-17.4
■ Remarks
- This application is not guaranteed to work on all smartphones and tablets.
■ Terms of use
https://creatorscloud.sony.net/locales_termsofuse_cc.html
■ Privacy policy
https://creatorscloud.sony.net/locales_privacypolicy_cc.html
In-Apps
- 100 GB
- $9.99
- 500 GB
- $19.99
Screenshots
User Rating
1.71 out of 5
7 ratings in New Zealand
5 star
0
4 star
1
3 star
1
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1 star
5
Ratings History
Reviews
The opposite of user friendly
I love Sony cameras but it’s like another company writes the worst possible apps to do the most simple things like transfering a photo to your phone. Every single Sony camera app over the last decade is/was a flaky complex jumble that often eventually fails to do the basics at all. To top it off the apps regularly disappear into the ether to be replaced by something worst.
Usable but kind of slow
Disconnected occasionally
An 3rd rate attempt to obtain users data
This app is required to download & remote control a number of the newer Sony Cameras. Sony would like access to your location, media, usage and device information. Don’t grant this and you get very frequent pop up errors. They want this for marketing and research. Camera connection via Bluetooth didn’t work, didn’t show why it wasn’t working, or even that a Bluetooth connection had been established. Wifi functional, but neither intuitive nor well implemented. ‘Social media’ component exists- you too could be a superstar on a platform that’s never likely to go anywhere or be anything. Cloud storage sounds tempting- but given how poorly the rest of the app functions I’d be very cautious putting anything of value on the cloud. Oh and probably worth checking that cloud stored data is secure, not used for marketing or research.
Turn off notifications and Always On GPS
Sony really know how to abuse notifications, I’ve had nearly a dozen useless badges and messages this month alone, and the month isn’t over yet. And why does it keep polling my location even when the app has not been used for a long time? I really only wanted this app for GPS tags and connectivity, but it does neither well. You have to remember to open the app and “connect” to the camera EVERY TIME before GPS tags are recorded, so it’s 95% useless. Trying to get images from the camera to your phone is a big guessing game. I specified Bluetooth, but it insists on creating a local wireless network over wifi, and you are never really sure how, or even if, you are connected to the camera. The Creator “features” are no more than a cloud storage upsell, and the UI just smacks of generic low effort. Where is the value in sharing to a cloud platform that nobody else uses? I would like Sony to focus on making complicated things (like connectivity) more simplified, and stop wasting effort and UI real estate on a cloud platform that nobody asked for.
As convoluted as ever!!
Not user friendly at all… thats if you can connect! Absolutely rubbish, Imaging edge never had issues!
Store Rankings
Ranking History
Category Rankings
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Rank
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Top Free
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67
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Top Free
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82
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Top Free
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94
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Top Free
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107
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Top Free
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113
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App Info
- Category
- Photo Video
- Publisher
- Sony Corporation
- Languages
- English, Arabic, Czech, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Turkish, Vietnamese
- Recent version
- 2.4.0 (3 weeks ago )
- Released on
- Oct 13, 2022 (1 year ago )
- Also available in
- Japan, China, United States, Germany, Taiwan, Thailand, United Kingdom, India, South Korea, Hong Kong, France, Vietnam, Australia, Switzerland, Canada, Italy, Netherlands, Spain, Poland, Turkey, Mexico, Singapore, Indonesia, Austria, Czechia, Colombia, Malaysia, Belgium, Norway, Sweden, Saudi Arabia, United Arab Emirates, Philippines, Ukraine, Denmark, Hungary, Finland, Romania, New Zealand, Argentina, Ireland, Israel, South Africa, Chile, Portugal, Ecuador, Brazil, Peru, Pakistan, Greece, Kazakhstan, Kuwait, Egypt, Azerbaijan, Lebanon, Algeria, Nigeria
- Last updated
- 1 month ago