The content is somewhat helpful but I received no email reminder about the subscription renewal, and no receipt upon it renewing. If I had of received these I would have cancelled in advance, or used their 30 day refund process. However, after a busy Christmas and new year period I noticed it charged to my credit card ($25 more than the previous year!) and because it had renewed more than 30 days prior I contacted them via the email - I received an automated response first, and then another reply where they addressed it to someone else’s name, despite my clear email sign off and signature. This again leads me to think that it is purely automated. They claim I got a reminder email but I never did and I have re-searched back through my email account. It very much feels like one of those subscription traps and I aim to progress it through our relevant consumer affairs ombudsman. If you subscribe don’t assume they’ll remind you like other companies do - be sure to put a reminder in your calendar well in advance of the renewal date.

I am 57yr old female who has suffered severe neck pain and headaches for many years. It just got worse year after year. I was taking lots of pain killers Targin, palexia even medicated cannabis oil and more. It wasn’t until seeing a government appointed Physio before Xmas 2023. I’m not sure of his qualifications. But now nearly 6weeks later. I call him my savour. He introduced me to this app. I’ve been using it daily since and have successfully changed the way I think and refer to my pain. I can successfully say. I haven’t taken any hard pain medication for about 2 weeks. This app has changed me. I feel I still have more learning to do. But people trust me. It’s commitment you need and this will help. I highly recommend this app to everyone.

Doing the exercises (especially Alan Gordon ones) helped me avoid a back surgery and resolve symptoms of sciatica and foot drop - have been pain free for over a year even though I’ve had lots of stress in my life through that time. Thank you, this is life changing.

A new yearly subscription was taken out of my account without my permission after I cancelled the subscription several months ago. The only way to contact Curable is via an email address. I now have to begin the process of wasting my own time to get my own money back. Very, very dodgy practises not becoming of a so-called “health” app.

Unfortunately this didn’t help at all. I did the exercises and put in the work for months, but it did nothing to help any of my chronic pain conditions. It’s very disheartening after listening to people (who suffered with the same conditions as mine) recovery stories, only to try something else that doesn’t work. The app is basically just mindfulness, meditation and CBT. All of which I have tried previously with my psychologist.

This is a good app. Sadly it didn’t meet my expectations. As someone who was familiar with mindfulness based stress reduction I was seeking the “new” approaches advertised. I was disappointed that although the approach may be new for some, it is simply a well packaged app that brings approaches that have been around for decades to people who may not have had the opportunity to learn them before. I was hoping for a more connected experience which is available via Groups but this information wasn’t available without signing up. If there had been a trial period I would have easily been able to work out that the app wouldn’t meet my needs. I attempted to seek a refund by email and through the app via support and have not received any response. For those seeking a more economical alternative of mindfulness based stress reduction the check out the originator of the John Kabat-Zinn who has a very accessible app.

I was skeptical at first especially because you need to pay a subscription - but this app has really changed my life. Finally I have something to go to when I am experiencing pain to find some sort of relief. The brain training aspects are my favourite, the meditation and education is also brilliant and nice to have different things to try and use at different times / motivation levels.

Would love to have continued with a one month membership, but only option is one year for $110AUD!! Given many who struggle with chronic pain are limited in their ability to work, a cheaper, shorter membership option would be desirable.

Help

Has helped with stress and anxiety. The meditations are great and I also really love the education section and understanding the brain and body better. Is also helping with headaches I get from chronic neck pain.