Activation problem
Activation not working after switching to my new iPhone after restoring my date from iCloud
Deutsche Bank photoTAN
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Description
AUTHORIZE TRANSACTIONS FAST AND SECURELY
With the photoTAN app, you are able to easily and securely authorize important transactions in the online and mobile banking.
After you entered and submitted all required transaction data in the online banking, a colored graphic will be displayed in case of an active photoTAN procedure. If you scan the graphic using the photoTAN app, a transaction number (TAN) is created which can be used to authorize the transaction. In order to use the photoTAN procedure, you need an activation letter which you can request in the online banking.
You can find further information regarding photoTAN under www.deutsche-bank.de/photoTAN
PHOTOTAN-APP AND DEUTSCHE BANK MOBILE
If you want to transfer money using “Deutsche Bank Mobile” with a few taps, you need to tap on the button “Generate TAN” below your transaction summary. This will open the photoTAN app, in which a TAN is generated and with another tap the TAN is transferred to the “Deutsche Bank Mobile” app, where you simply need to tap on “Execute” to finalize the transaction.
PHOTOTAN PUSH APPROVAL
You are required to enter your account number, your PIN as well as a TAN during online banking login. If you are using the photoTAN app with the new push functionality ,you do not have to scan a graphic during login. Instead you will receive a push notification. If you tap on the notification, the photoTAN app will open, you can log in (using a PIN, Touch ID or Face ID), approve the login and are then directly logged into your online banking.
You can also approve your online card payments with your Deutsche Bank Visa and Mastercard (debit and credit card) simply by clicking on the push notification, logging in to your photoTAN app and approving the transaction.
SECURITY
The photoTAN app has a PIN protection. For a smooth and fast login you are able to use Touch ID/ Face ID.
Transactions in your online and mobile banking that are performed with the photoTAN app are secured with the security guarantee of Deutsche Bank.
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With the photoTAN app, you are able to easily and securely authorize important transactions in the online and mobile banking.
After you entered and submitted all required transaction data in the online banking, a colored graphic will be displayed in case of an active photoTAN procedure. If you scan the graphic using the photoTAN app, a transaction number (TAN) is created which can be used to authorize the transaction. In order to use the photoTAN procedure, you need an activation letter which you can request in the online banking.
You can find further information regarding photoTAN under www.deutsche-bank.de/photoTAN
PHOTOTAN-APP AND DEUTSCHE BANK MOBILE
If you want to transfer money using “Deutsche Bank Mobile” with a few taps, you need to tap on the button “Generate TAN” below your transaction summary. This will open the photoTAN app, in which a TAN is generated and with another tap the TAN is transferred to the “Deutsche Bank Mobile” app, where you simply need to tap on “Execute” to finalize the transaction.
PHOTOTAN PUSH APPROVAL
You are required to enter your account number, your PIN as well as a TAN during online banking login. If you are using the photoTAN app with the new push functionality ,you do not have to scan a graphic during login. Instead you will receive a push notification. If you tap on the notification, the photoTAN app will open, you can log in (using a PIN, Touch ID or Face ID), approve the login and are then directly logged into your online banking.
You can also approve your online card payments with your Deutsche Bank Visa and Mastercard (debit and credit card) simply by clicking on the push notification, logging in to your photoTAN app and approving the transaction.
SECURITY
The photoTAN app has a PIN protection. For a smooth and fast login you are able to use Touch ID/ Face ID.
Transactions in your online and mobile banking that are performed with the photoTAN app are secured with the security guarantee of Deutsche Bank.
Screenshots
User Rating
4.78 out of 5
557 ratings in United States
5 star
489
4 star
43
3 star
10
2 star
3
1 star
12
Ratings History
Reviews
Easy & Convenient
Photo Tan is an easy way to handle account security.
Crashes all the time
I’m really sick that application without which I can not do anything online just crashes all the time and nothing helps.
All Good - No Issues
No problems. No Issues. Worked exactly as intended for me.
Only crashes all the sudden
I’m trying to log in and I can’t :( each time it opens it crushes and quits.
Works for me
I had a crash problem. But since updated to new iOS it's working fine
Useless because it crashes - now what???
This app used to work. Now it crashes constantly. Can’t even sign into bank account since the PSD2 did away with paper codes. Now what??!!!
Crasht jedes Mal
Unglaublich - um sein online Konto zu benutzen muss man die photoTAN aktivieren mit dieser photoTAN App. ABER die photoTAN App öffnet erst gar nicht sondern crasht sofort. Wie also soll man denn bitte an sein Konto kommen ????
Crashes
App crashes and I can’t use my bank account to purchase anything. I have to wait for a letter in the mail and activate again. Deutsche bank does not offer support. Closing my account. Avoid Deutsche bank .
DB Photo Tan
Not worth the download. Unfortunately there is no other way to do transactions if no Bank in near. Doomed if not working and software is crashing.
Store Rankings
Ranking History
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Category Rankings
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Top Free
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42
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Top Free
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218
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Top Free
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232
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Top Free
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300
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Top Free
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326
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App Info
- Category
- Finance
- Publisher
- Deutsche Bank AG
- Languages
- German, English
- Recent version
- 3.4.0 (5 months ago )
- Released on
- Nov 9, 2014 (9 years ago )
- Also available in
- Germany, United States, Switzerland, United Kingdom, France, India, China, Spain, Italy, Greece, Poland, Netherlands, Austria, Turkey, Japan, Russia, Brazil, Canada, Australia, Mexico, Hungary, Argentina, Belgium, Israel, South Africa, South Korea, Romania, Czechia, Singapore, Sweden, Denmark, Portugal, Ukraine, United Arab Emirates, Taiwan, Ireland, Colombia, Chile, Finland, Vietnam, Thailand, Norway, New Zealand, Egypt, Hong Kong, Philippines, Malaysia, Indonesia, Saudi Arabia, Pakistan, Peru, Azerbaijan, Nigeria, Kazakhstan, Kuwait, Ecuador, Dominican Republic, Belarus, Lebanon, Algeria
- Last updated
- 3 weeks ago