Great Customer Service
I messed up on my purchase. I called the number on the app and a rep was able to cancel my purchase so I could try again. And in English.
DOT Billetter
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Description
DOT Tickets app is developed and owned by Din Offentlige Transport (DOT). DOT is a partnership between the traffic companies DSB, Movia and Metroselskabet to help create a better and more cohesive public transport system on Zealand, Lolland, Falster and Møn.
DOT Tickets app makes it easy to buy tickets and monthly passes for journeys on Zealand, Lolland, Falster and Møn.
You can purchase tickets by entering your place of departure and arrival, either in the form of a stop, address, or place. You can also pick the zones you wish to travel from and to on the map. The 2-8 zones fast purchase is relevant for you, if you know how many zones you need from where you are. You can use that feature, if you give the app your permission to localization (GPS) so that the app can determine your start zone. Giving your permission to localization, which is voluntary, can also help you determine your location on the map versus your ticket's validity area.
Monthly passes can be purchased by entering your place of departure and arrival. You can also pick the zones manually on the map if you travel between 2 and 8 zones.
You can purchase these tickets in DOT Tickets app:
• Zone tickets for 2-8 zones
• Tickets for 9+ zones between a departure and arrival zone
• Commuter cards with Metro and DSB 1’ Regional Train as an optional add-on
• Commute20 with Metro and DSB 1’ Regional Train as an optional add-on
• Bicycle Metro
• Supplementary Ticket for Commuter Card (1 zone)
• DSB 1’ Regional Train supplementary ticket
• City Pass Small for zones 1-4 (24, 48, 72, 96 or 120 hours)
• City Pass Large for zones 1-99 (24, 48, 72, 96 or 120 hours)
• City Pass X-Large for zones 1-299 (24 hours)
• City Pass West for zones 101-199 (24 hours)
• City Pass South for zones 201-299 (24 hours)
• Event ticket Small for zones 1-4 (12 hours) and Event ticket Large for zones 1-99 (12 hours), available for limited periods in connection with events
• 12-hour ticket East, West and South for free traveling on Saturdays and Sundays for a limited period (December 2023 – February 2024)
These monthly passes can be purchased in other sales channels, but are displayed in DOT Tickets app:
• Youth Card
• Employee Travel Pass
• Company travel Pass
Payment in DOT Tickets app
You can pay with MobilePay or payment cards in DOT Tickets app. You can save your payment card details and access them via Touch ID, Face ID or a PIN code of your choice. In that way, you do not have to enter all card details every time you make a purchase.
Your payment card details are stored with Billwerk+.
The following payment cards are accepted:
• Visa/Dankort
• MasterCard
• Visa
• Visa Electron
• Maestro
NOTE:
Remember to buy your ticket before you start your journey.
Departure boards
You can create personal departure boards for your preferred transportation for all stations and stops on Zealand, Lolland, Falster and Møn filtered by the lines you want to follow.
On your departure board, you can see if there are delays or cancellations .
When you create a departure board, you can get notifications about planned changes and you can add the board as a widget on your smartphone's home screen, so you always have it close at hand.
If you experience errors when using DOT Ticket app, please contact:
DOT Customer Service
Tel. +45 70 15 70 00
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DOT Tickets app makes it easy to buy tickets and monthly passes for journeys on Zealand, Lolland, Falster and Møn.
You can purchase tickets by entering your place of departure and arrival, either in the form of a stop, address, or place. You can also pick the zones you wish to travel from and to on the map. The 2-8 zones fast purchase is relevant for you, if you know how many zones you need from where you are. You can use that feature, if you give the app your permission to localization (GPS) so that the app can determine your start zone. Giving your permission to localization, which is voluntary, can also help you determine your location on the map versus your ticket's validity area.
Monthly passes can be purchased by entering your place of departure and arrival. You can also pick the zones manually on the map if you travel between 2 and 8 zones.
You can purchase these tickets in DOT Tickets app:
• Zone tickets for 2-8 zones
• Tickets for 9+ zones between a departure and arrival zone
• Commuter cards with Metro and DSB 1’ Regional Train as an optional add-on
• Commute20 with Metro and DSB 1’ Regional Train as an optional add-on
• Bicycle Metro
• Supplementary Ticket for Commuter Card (1 zone)
• DSB 1’ Regional Train supplementary ticket
• City Pass Small for zones 1-4 (24, 48, 72, 96 or 120 hours)
• City Pass Large for zones 1-99 (24, 48, 72, 96 or 120 hours)
• City Pass X-Large for zones 1-299 (24 hours)
• City Pass West for zones 101-199 (24 hours)
• City Pass South for zones 201-299 (24 hours)
• Event ticket Small for zones 1-4 (12 hours) and Event ticket Large for zones 1-99 (12 hours), available for limited periods in connection with events
• 12-hour ticket East, West and South for free traveling on Saturdays and Sundays for a limited period (December 2023 – February 2024)
These monthly passes can be purchased in other sales channels, but are displayed in DOT Tickets app:
• Youth Card
• Employee Travel Pass
• Company travel Pass
Payment in DOT Tickets app
You can pay with MobilePay or payment cards in DOT Tickets app. You can save your payment card details and access them via Touch ID, Face ID or a PIN code of your choice. In that way, you do not have to enter all card details every time you make a purchase.
Your payment card details are stored with Billwerk+.
The following payment cards are accepted:
• Visa/Dankort
• MasterCard
• Visa
• Visa Electron
• Maestro
NOTE:
Remember to buy your ticket before you start your journey.
Departure boards
You can create personal departure boards for your preferred transportation for all stations and stops on Zealand, Lolland, Falster and Møn filtered by the lines you want to follow.
On your departure board, you can see if there are delays or cancellations .
When you create a departure board, you can get notifications about planned changes and you can add the board as a widget on your smartphone's home screen, so you always have it close at hand.
If you experience errors when using DOT Ticket app, please contact:
DOT Customer Service
Tel. +45 70 15 70 00
Screenshots
User Rating
4.4 out of 5
564 ratings in United States
5 star
433
4 star
54
3 star
9
2 star
7
1 star
61
Ratings History
Reviews
Does not accept US Visa card, only Mastercard
It was a little hard to figure out, but I finally figured out how to enter my US phone number. But the US Visa credit card was rejected in the payment stage. Of course that page was written in danish, but I figured it out. Try MasterCard! It works.
Does not support USA credit cards
What is the point of marketing things like the City Pass to tourists if the app does not accept foreign credit cards? Tried with my Visa card that I’ve been using my entire time in Copenhagen but app would not accept it.
Rejects US credit cards
Still unable to use with a US credit card. Useless app
Cannot switch to English
The app claims English is available but it was in Danish after download. Entered my US number to log in and tried to change it under setting (sprog). However, the page redirects me to an entirely blank on the language tab. I also attempted to play around the preferred language in the app setting but nothing work.
No way I can see to open
With my iPhone and US number, not able to create login with phone number, not able to get app info in English, basically not able to do anything.
Fire the devs...
The process to conclude trheir employment is likely long so start it now....if they can't allow foreign phone numbers and bank cards to be used after all these years, they shouldn't be employed....unless they work for the pro-oil lobby? And don't bother to reply that payments work with the other third party app for payments to which you link. This shouldn't be necessary. Ever..unless you're a small merchant unwilling to properly implement payments and give up margin and create friction for customers.
No English and no roaming?
I can’t read it upon installing it to know what to do. And what if you have a us number with no roaming?
Doesn’t work with US credit card
Tried using with my US Visa card that has worked all over Denmark but keep getting error that my payment has been rejected by the store. No option for AMEX.
Doesn’t work with US credit card payment
You can use a US phone number by clicking the danish flag next to the phone number. That worked. The problem is when you need to pay. You can’t use MobilePay unless you have a danish phone number and bank account. And if you try to use a Visa card, it just says in Danish “payment rejected by the store.” Tried multiple cards that I’ve had no problem using while abroad. Please fix. It shouldn’t be this difficult.
Store Rankings
Ranking History
Category Rankings
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Top Free
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18
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Top Free
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42
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Top Free
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46
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Top Free
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71
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Top Free
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76
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Keywords
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App Info
- Category
- Travel
- Publisher
- DOT - Din offentlige Transport IS
- Languages
- Danish, English
- Recent version
- 5.9.0 (1 week ago )
- Released on
- Dec 17, 2012 (11 years ago )
- Also available in
- Denmark, Norway, Germany, United States, United Kingdom, Sweden, France, Italy, Switzerland, Poland, Netherlands, Spain, Portugal, Finland, India, China, Ukraine, Canada, Australia, Austria, Czechia, Greece, Ireland, Hungary, Romania, Belgium, Brazil, Turkey, Mexico, Israel, Japan, Hong Kong, South Korea, Singapore, Thailand, Russia, South Africa, Philippines, Vietnam, Taiwan, Argentina, Pakistan, Colombia, Malaysia, New Zealand, Chile, Egypt, United Arab Emirates, Peru, Indonesia, Saudi Arabia, Belarus, Azerbaijan, Kuwait, Lebanon, Nigeria, Ecuador, Algeria, Dominican Republic, Kazakhstan
- Last updated
- 1 week ago