DSB App - Reviews, Revenue and Downloads - Apple App Store

Description

DSB app. A part of your journey. Tickets, cards, and traffic information.

In the DSB app you can buy tickets, commuter cards, use Check in and see current traffic information and an overview of departures.

You can buy tickets, and make seat reservations, incl. commuter seat reservations. You can buy DSB Orange and DSB Orange Fri tickets as well.

You can buy and renew commuter cards and Øresund cards or try Commute20 if you work from home some of the weekdays. If you have a Youthcard you can receive it in the app if it is created by DSB.

You can use the DSB app as a guest or create a DSB Plus profile and get access to more products and services. You get the possibility to transfer tickets and cards that are not yet valid and receive notifications with information if your journey is changed or delayed. You can earn points for snacks for your journey as well.

It is possible to refund tickets and cards in the app following the current rules.

If you experience errors in connection with the use of the DSB tickets and cards, please contact:

DSB Customer Center Tel.: 70 13 14 15

You can also write: https://www.dsb.dk/kundeservice/

Open every day from 7AM-8 PM

Hide.. Show more..

Screenshots

User Rating

4.82 out of 5

1,517 ratings in United States

5 star

1,352

4 star

116

3 star

2 star

1 star

Ratings History

Reviews

Works great

Love the app

It doesn’t allow create a ID with South Korean mobile number

I download the app to buy train ticket for my Denmark trip. However I doesn’t have South Korea’s country code (+82) in the list while creating the ID. Please update the app so travelers from Korean can use this app. Thank you.

App crashes

It’s crashing constantly - in fact, one of the most recent updates prevents it from opening at all. Maybe some day a new update will come out that will enable the functionality again. And the option to report a problem doesn’t work and getting support sends you to a rather useless FAQ.

Unable to sign in

Getting a use dab to sign in message and accept... see a blank page and not getting any further...

Crummy

Interface is a train wreck. There are "x"'s indicating you can erase the field (say, when you are told amex isn't a viable card, slightly odd limitation for a national monopoly, so you may not think of checking the list first), except they don't actually do anything. No way to save tickets to wallet, you have to hope this janky app actually works when they come around to check. Why is a dob required to set up an account to save tickets for? It's ok to take money from an 11yeat-old, but not let them retrieve their purchases. This is all somewhat underwhelming, but fortunately not as underwhelming as their website which doesn't even work on iOS safari.

unreliable to purchase tickets

with the 100 dollar fine it is crazy how unreliable and hard to buy tickets it is

Foreign cards don’t work

Please fix! Make travel here accessible

Tourists beware

This app does not accept Visa or AmericanExpress. Constantly says rejected by processor. The payment app they have as an alternative only accepts Danish phone numbers. You cannot rely on this app. Developers— please add functionality for non-European visitors.

Glitchy and slow

Could not add my credit card after MANY attempts. Purchased an old fashioned ticket, missed the train and had a pretty rough start to my stay at Denmark. Embarrassing for DSB.

Warning for US credit cards

This app will NOT work with many US cards unless you set up a pin (sometimes even if you do). Do not rely on it for last-minute travel — you will spend a long time in a DSB office queue (the offices themselves are impossible to find due to poor signage and do not exist at all at many small stations). You will miss your train, and have unhelpful DSB staff act like it’s your fault the whole time.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Denmark Travel	5
Top Free	Denmark	16
Top Free	Sweden Travel	63
Top Free	Norway Travel	79
Top Free	Finland Travel	143

View All (20)

Name	Reviews	Recent release
Rejseplanen	49	4 months ago
Norwegian Travel Assistant	104	4 weeks ago
DOT Billetter	46	1 day ago
SAS – Scandinavian Airlines Journeys That Matter	117	2 weeks ago
Donkey Republic City bike-share & bike rental	23	1 week ago
TAXA 4x35 (Taxi booking) Taxi in Greater Copenhagen	31	4 months ago
Dantaxi	11	2 months ago
Midttrafik	3	1 month ago
Tivoli Gardens	10	1 week ago
Viggo - book a ride Your green alternative to taxi	3	2 months ago

Name