Ego is a ride-hailing app that connects drivers with clients. It does this by making transportation in Saudi Arabia much more affordable, comfortable and quiet for all--especially those who need it most! Your new journey is one tap away!
Screenshots
User Rating
4.76 out of 5
304 ratings
in India
5 star
268
4 star
20
3 star
4
2 star
3
1 star
9
Ratings History
Reviews
Pathetic customer support
Though I clearly mentioned the pick up point, the driver went somewhere else and asked me to walk till his car. I had to cancel and I was charged a cancellation charge with no fault of mine. And since then even after paying the cancellation charges and contacting multiple times to support team through Help page, I keep on receiving standard replies and my account is still blocked displaying negative balance.
Voucher code
Your provide customers a voucher code but there’s no place to add it during the booking or after the booking. I’v tried to update the app but there’s no place to enter the voucher code still! Last time too your app was hung & driver couldn’t end the ride for which I was overcharged. I weighed partial refund but not as per the actual fare.