Incorrect Location Tagging
It’s horrible experience on the very first ride.. Drop off location changed to a different location and ended up big confusion at the end.
4.68 out of 5
401 ratings in India
It’s horrible experience on the very first ride.. Drop off location changed to a different location and ended up big confusion at the end.
App is good, like uber but missing the color of the car. The problem is jeeny does not offer ANY security for payments. One driver can start the ride before he picks you, refuse to pick you and he complete the drive and gets the money!!if you report an incident the CS does not reply. All drives are 2-5 sar more that originally quoted.
I suggest to go with Other application like Kaiian taxi, They are charging less price and They have less commission percentage for drivers so the drivers are more in Kaiian application. So you will get nearest drivers..
For last few rides, invoice not showing any proper amount. Very difficult for reimbursement in working company. Better to avoid Jeeny.
Cost and quality wise very good. However in jerry application there is glitch or some kind of bug. Today I book car the cab driver having bug in his application I am in his cab for me in my app it’s showing on the way in my app. however in his app he is receiving another booking. Also same time I am getting call from another driver saying I am at your location which is 2 times.
I have got cancellation fee unnecessarily and customer care is not reachable at all. So I stopped using this app completely.
App is good and rides also good but if driver didn’t respond or going opposite direction from our location in this case if we cancel cab they are charging more amount. But if driver cancel after 5-10 mins simply one message will pop up sorry driver cancelled ride. This is not at all fair and not a proper response from Jeeny team. I’ll not suggest to use if this repeats. Hope Jeeny Team will change their behaviour in this case. Hope they will understand concern and resolve ASAP.
Shows drivers are available within a minute but after confirming the trip you’ll have to wait for than 30 mins, which forces us to cancel the trip and lose our money. Not a trustworthy app and no customer care number is provided to resolve these matters in a timely fashion.
Pathetic Customer Support.Keep on charging cancellation charges without any valid reason.There is no way of reaching out to any customer support to remove what have been charged for cancelling or for any issue.Apple Pay has also been removed from latest update.
Worst app ans worst driver not trustable and the app when u book driver does not come and also have to pay the cancellation charges or the full payment . Customer care are the worst they say money will be refunded but it never comes back I have lost a lot of money like this
Chart
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Category
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Rank
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Top Free
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11
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Top Free
|
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35
|
Top Free
|
|
87
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Top Free
|
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92
|
Top Free
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|
100
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