EU Exit: ID Document Check

Published by: Home Office
Downloads
Revenue

Description

The EU Exit: ID Document Check app lets you confirm your identity online, as part of your application to the EU Settlement Scheme.
By using this app, you will not need to send us your identity document by post.
Who can use the app
You must be resident in the UK and either:
• be a European Economic Area (EEA) or Swiss national
• have an EEA or Swiss national family member, if you are not a national of a country in the EEA or Switzerland
If you are not an EEA or Swiss national, you must have a UK issued biometric residence card or permit (provided you are in the UK) to use this app. If you do not have one, you will need to apply by post instead.
Before you start
You will need to be in a well-lit area, so you can take a good quality photo of yourself.
You will need either:
• your passport or national identity card, if you are an EEA or Swiss national
• your UK issued biometric residence card or permit (provided you are in the UK), if you are not an EEA or Swiss national and have an EEA or Swiss national family member
You need to use:
• an iPhone 7 or newer
• iOS 15 or later

If you use a national identity card without a biometric chip, you can still use this app but will need to send us the card by post.
How it works
1. Take a photo of your identity document.
2. Access the chip in your identity document using your phone.
3. Scan your face using the camera on your phone.
4. Take a photo of yourself for your digital status.

What happens next
The app only helps confirm your identity. You must complete the rest of your application online separately. We'll tell you how to complete your application when you finish using the app.
Privacy and security
The app is safe and secure. Your personal information will not be stored in the app, or on the phone when you finish using it. For information on staying safe online please visit the UK Cyber Aware website.
Accessibility
Our Accessibility Statement can be found at:
https://confirm-your-identity.homeoffice.gov.uk/register/eu-exit-app-accessibility
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EU Exit FAQ

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User Rating

1.4 out of 5

10 ratings in Switzerland

5 star
1
4 star
0
3 star
0
2 star
0
1 star
9
Ratings History

EU Exit Reviews

The app doesn't work

REZEVE on

United Kingdom

I've tried to switch from pre-settle status to settle status and when i scan the passport the app say: "You've already completed all the steps in the app. If you need help completing your application to stay in the UK, you can contact us."

Doesn’t work

Giu7304 on

United Kingdom

The app doesn’t work properly and for more than 3 times I have been blocked for 24 hours….

Can’t apply!

Geozerken on

United Kingdom

The app won’t let me log in and complete my switch from pre settlement to settlement. I get the following message: “You've already completed all the steps in the app. If you need help completing your application to stay in the UK,” I haven’t applied so I don’t know what the app is talking about

Worst app

DailyKaizen on

United Kingdom

Intransigent UK mistreating and disrespecting EU citizens, the only thing the app is useful for is working on your pain tolerance threshold

Does not work

flo19941214 on

United Kingdom

I have tried it multiple times over the last few months, unfortunately the app never works. It does the checks and then nothing happens. When you try again, it says you might have to wait 24h

Unable to scan passport

WalkWithMe2024 on

United Kingdom

Settled status: App is able to scan biometric residence card straightaway, both sides Multiple attempts and unable to find chip in passport, leading to being locked out of app

This app app bugs me off

EggyBenno on

United Kingdom

Everything everything going smooth until something happen all documents went through but when you scan chip it goes crazy after few tries worked now says all steps nearly complete now I need call it and do it by phone

Application nulle

Lanaaah on

United Kingdom

Ça ne fonctionne pas, l’application ne parvient pas à trouver le fameux Chip !! J’ai essayé au moins 20 fois sans succès ! Veuillez employer des développeurs web digne de ce nom pour mettre à jour cette application. On va pas se battre pendant des heures pour scanner un fichu passeport, c’est ridicule franchement !

Worst app ever

MoPcKuBS on

United Kingdom

No comment

Awful app

Nil0201 on

United Kingdom

Finding the chip is impossible. Also, link to the website aren’t working.

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App Info

Category
Utilities
Publisher
Home Office
Languages
English
Recent release
1.155.860 (1 week ago )
Released on
Oct 17, 2019 (5 years ago )
Last Updated
4 days ago
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