4.44 out of 5
256 ratings in United States
Was in KC for a concert. This app was great for pre booking our rides from the airport and to/from the concert. It was a life saver—tons of people were semi stranded trying to reach ride share services and cell phone service was sketchy close to the stadium. Highly recommend.
Wonderful experience… I really recommend this app!
The booking experience is seamless!
Thank u for always being available and taking the hassle out of the ride. You guys r the best!!!
This app couldn’t be better… seriously, so user friendly. I love when I go to flight information and I give my date of arrival and arrival time, answer what airline I am coming in on… and up pops my flight number perfectly! Only have used ExecuCar twice before but 100% satisfactory. Can’t imagine anyone better. Years ago, we were arriving close to LAX, just got off 405 and traffic was just awful… the driver just headed in a different way and we were curbside in 10 minutes! You know that good feeling when you arrive? This was x 10!
I was surprised to see some of the other bad comments. The app is fairly easy to use. After a LONG delay at the airport yesterday, ExecuCar/their sub-contractor ensured that a driver was at the airport to meet me—I received texts and was able to communicate with him when I arrived. My husband and I will definitely continue to rely on them.
My wife is blind and we have a service dog that flys with us. I wish there was a “note or comment space” to write additional information about the dog so when the driver shows up there not surprised about the dog. The service is excellent and the meet and greet is awesome!
Easy to book! Top notch service and the pickup was on time! Alex was professional and prompt! I will only use this company for my car service! Download the app so you can follow your driver, get real time notifications, and book online.
ExecuCar/super shuttle is a scam. They use multiple names and services as well so beware. I reserved and paid for a trip from MSP airport. Upon my arrival at airport, someone called me and in very broken English said my driver asked him to call me and say he could not pick us up because "he had to go home". The caller could not offer alternate ride or suggestion. I called the 800 number, waited on hold 15 minutes - they never answered. Then the same man called back and said "you must find other ride, my friend cannot come". I found an Uber. Another 30 minutes passes, and the automated text from company indicates I did not show up for my ride (this way the will say they can charge me). I tried to email the company as listed on the confirmation - email bounced back as invalid. I texted any and all numbers they used and had no response or try denied knowing what happened.
I called an hour before the scheduled pick up time to confirm and I was told there was a mechanical issue with the car and they wouldn’t be able to pick the person up. They said they had no one to replace the car and they just canceled the reservation. They didn’t even call me to cancel! I was the one who called the check in! HORRIBLE horrible customer service. He didn’t even try to find a solution, just told me it wouldn’t work out. The person who was supposed to be picked up had no phone apps to take an Uber or anything and was older, so it put him in a bad situation. I will NEVER use this company again and will tell everyone I know to never use them. I hope your company goes out of business.
| Name | Reviews | Recent release | |
|---|---|---|---|
Wheely
Personal chauffeur service
|
45
|
1 week ago | |
Blacklane - Chauffeur Service
Top-quality Chauffeured Rides
|
145
|
1 week ago | |
Carmel - Car, Taxi & Limo
35 years experience in one app
|
49
|
8 months ago | |
JSX
Your hop-on jet service
|
73
|
1 month ago | |
BL for Chauffeurs
Earn more with global clients
|
43
|
1 month ago | |
Cata Black Car- Chauffeurs MIA
Luxury Airport Car Service
|
28
|
1 year ago | |
Carey
|
0
|
4 months ago | |
LUXY Ride - Book a Chauffeur
Ride Better. Spend Less.
|
0
|
1 month ago | |
Dav El | BostonCoach
Black Car Luxury Car Service
|
102
|
10 months ago | |
Prime Time Shuttle
|
56
|
1 month ago |
