Fairway Market Mobile Checkout

Too many big checks for me but I don’t mind as long as somebody’s nearby to check otherwise this is great I wrote that last time but never sent. Bag check situation improved. I just wish you could use digital coupons a mobile checkout!

Can’t do anything in it sadly. When I click order ahead it is blank

The mobile checkout system at Fairway was once superb. During the pandemic, with social distancing concerns, it was a lifesaver. I urged all my friends to shope late at night and use this app to keep one's distance. But changes within the Fairway store in 2023 have made it an exercise in frustration, and Fairway is no longer my exclusive store. There are always items whose barcode the app can't find now. And most absurd of all, they've changed the software on the in-store scale one uses with the app. Unlike every other supermarket, you can't look up an item by name if you don't know its code. Instead there is a useless menu to choose items by category (fruit, vegetable, olives, etc.) 100% of the time I've attempted to use this I have failed to find the fruit or vegetable and have put it back on the shelf after waisting minutes repeatedl searching categories. Tragic. Fairway was once a pioneer and star of the mobile app shopping world. In 2023, with its useless in-store scale system and spotty code recognition it's just pathetic.

I loved the mobile app but unfortunately my insider account won’t link up. Not sure how much use the app is anymore

Great variety, prices, super friendly and helpful staff.

The app is the ONLY way I shop at Fairway. So fast. Skip all the lines.

Perfectly designed app for shopping. Scan your items and put them in your bags, check out electronically and never wait in line for check out. Great support for the app, which has never failed.

Very useful for skipping the checkout lines but sometimes items won't scan or sale prices won't be applied

I use the app and it is really great but anything on sale doesn't register which is frustrating as then I am paying more for goods when using the app

For convenience, I’d give this a 5. But beware: if something is on sale in the store, chances are the app won’t give you the sale price. The Consumer Protection folks should be all over them for that. For accuracy, it rates a 1. My overall score is thus a 3.