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felyx
e-scooter sharing
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Description
Travel through the city quickly and whenever you want with the felyx e-scooter sharing app. Search for the nearest felyx e-scooter, book and activate the share scooter in the app and off you go!
Felyx e-scooter sharing is now available in more than 10 cities in The Netherlands & Belgium, like Amsterdam, Rotterdam, The Hague, Groningen, Brussels, and many more!
Perks of the felyx e-scooter sharing app
• Book :You can book an e-scooter for free for up to 15 minutes and €0.15 cents per extended minute.
• Smart radar function : Receive a notification when a shared scooter becomes available in your area.
• Earn free driving minutes : Invite your friends to use felyx e-scooter sharing and receive 15 free driving minutes.
• Parking mode :Do you want to park the felyx e-scooter for a while, but don't want to run the risk of someone else renting the e-scooter? Use the parking mode and keep the shared e-scooter for €0.10 p/m (NL) and €0.15 p/m (BE).
• Battery status : Know the amount of battery charge of each e-scooter before you book it.
• Helmets available : See how many helmets are available with the e-scooter before you book it.
How does felyx e-scooter sharing work?
1. Register in minutes
Easily register with the app's handy driver's license verification system. Add your payment information and you're ready to ride.
2. Find & rent
Find a felyx e-scooter in your area in the app and book it with the push of a button.
3. Activate & off you go!
Activate the sharing scooter in the app and drive everywhere quickly and easily. We make sure batteries are full and maintenance is taken care of.
4. Park & go
Arrived? Park the e-scooter neatly in the service area and end the rental with the app. No hassle with payment, driving minutes are automatically debited.
Frequently asked questions about felyx e-scooter sharing
What do you do regarding the hygiene of a felyx e-scooter?
Both the scooters and the helmets are cleaned and disinfected daily. All e-scooters are equipped with helmets and hair nets.
I don't live in a felyx city, can I rent an e-scooter
Yes, you can! Registering in the Netherlands is quick and easy, provided that you have a (temporary) Dutch home address. That means it's ideal if you want to use the felyx e-scooter sharing app for one or a few days. In Brussels, you can also drive as a tourist with a foreign address.
How much does felyx cost?
With felyx, the minute price starts at €0.30/min. Do you want to park the e-scooter for a while, but keep it for later use? Use the parking mode. At the moment, you don't pay any registration fee!
Do I need to have a driver's license and if so, what sort?
Class B (which also allows you to drive a car), class A or a moped license (class AM).
Can I drive and park outside a service area?
You can drive the felyx e-scooter outside the green marked areas in the app. However, activating and ending the rental is only possible within those green areas. It is possible to use the parking mode outside the service area at €0.10 p/m (NL) and €0.15 p/m (BE). The service area for a given city can be found on the map in the app. Make sure you park the e-scooter properly: don't block the footpath for pedestrians, wheelchairs and prams.
About felyx e-scooter sharing
We are a Dutch scale-up with ambitious plans for sustainable suburban transport. Want to know more about us? Do you have suggestions or ideas? Send us an e-mail ([email protected]) or visit our website.
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Felyx e-scooter sharing is now available in more than 10 cities in The Netherlands & Belgium, like Amsterdam, Rotterdam, The Hague, Groningen, Brussels, and many more!
Perks of the felyx e-scooter sharing app
• Book :You can book an e-scooter for free for up to 15 minutes and €0.15 cents per extended minute.
• Smart radar function : Receive a notification when a shared scooter becomes available in your area.
• Earn free driving minutes : Invite your friends to use felyx e-scooter sharing and receive 15 free driving minutes.
• Parking mode :Do you want to park the felyx e-scooter for a while, but don't want to run the risk of someone else renting the e-scooter? Use the parking mode and keep the shared e-scooter for €0.10 p/m (NL) and €0.15 p/m (BE).
• Battery status : Know the amount of battery charge of each e-scooter before you book it.
• Helmets available : See how many helmets are available with the e-scooter before you book it.
How does felyx e-scooter sharing work?
1. Register in minutes
Easily register with the app's handy driver's license verification system. Add your payment information and you're ready to ride.
2. Find & rent
Find a felyx e-scooter in your area in the app and book it with the push of a button.
3. Activate & off you go!
Activate the sharing scooter in the app and drive everywhere quickly and easily. We make sure batteries are full and maintenance is taken care of.
4. Park & go
Arrived? Park the e-scooter neatly in the service area and end the rental with the app. No hassle with payment, driving minutes are automatically debited.
Frequently asked questions about felyx e-scooter sharing
What do you do regarding the hygiene of a felyx e-scooter?
Both the scooters and the helmets are cleaned and disinfected daily. All e-scooters are equipped with helmets and hair nets.
I don't live in a felyx city, can I rent an e-scooter
Yes, you can! Registering in the Netherlands is quick and easy, provided that you have a (temporary) Dutch home address. That means it's ideal if you want to use the felyx e-scooter sharing app for one or a few days. In Brussels, you can also drive as a tourist with a foreign address.
How much does felyx cost?
With felyx, the minute price starts at €0.30/min. Do you want to park the e-scooter for a while, but keep it for later use? Use the parking mode. At the moment, you don't pay any registration fee!
Do I need to have a driver's license and if so, what sort?
Class B (which also allows you to drive a car), class A or a moped license (class AM).
Can I drive and park outside a service area?
You can drive the felyx e-scooter outside the green marked areas in the app. However, activating and ending the rental is only possible within those green areas. It is possible to use the parking mode outside the service area at €0.10 p/m (NL) and €0.15 p/m (BE). The service area for a given city can be found on the map in the app. Make sure you park the e-scooter properly: don't block the footpath for pedestrians, wheelchairs and prams.
About felyx e-scooter sharing
We are a Dutch scale-up with ambitious plans for sustainable suburban transport. Want to know more about us? Do you have suggestions or ideas? Send us an e-mail ([email protected]) or visit our website.
Screenshots
User Rating
4.57 out of 5
681 ratings in Belgium
5 star
524
4 star
95
3 star
22
2 star
9
1 star
31
Ratings History
Reviews
Worst customer support ever
I started a ride with a 11% battery. After a while the battery got down to 8%. I noticed I was out of the parking area and started heading towards it as I noticed I would not be able to make it where I planned with the remaining battery. The battery then went down from 8% to 1% in an instant. And finally to 0% and I was still out of the parking area. I could thus not move the scooter anymore and contacted support for help. This is what I received as an answer from Jordan from support : “you took the scooter at low level battery, what did you expect”. And then he ended the chat support. Not possible to contact them anymore. 😡 What kind of a support is that? Worst ever. Outrageous. No compassion at all, no proposition for help other than pushing the scooter by hand for 2 km on a hill. AVOID AT ALL COST.
Worst Customer Services Ever
Impossible to have someone on the phone. Chatbot and emails from the customer services are really unprofessional.
Very Bad expensive expérience
I only used the bike once. The charged the ride and some time later they charged more (something about reward points)… I was new in the app, didn’t received any payment reminders and they sent a Dutch payments request agency that charged 40€. So one single ride costed me almost 50€! I will never use it again and for sure never recommend Felyx Belgium.
Fantastique
Franchement, service client fantastique! J’avais des problèmes lors de mon inscriptions et ils m’ont aidé sans problème, avec une réponse rapide! D’ailleurs si vous voulez essayer 30 minutes gratuites, voici mon code de parrainage: QRV9jNDV Collez-le lors de votre inscription en bas de formulaire.
Agrandissement de la zone
Malheureusement le scooter ne va pas jusqu’à Evere 🙁
it’s a scam, avoid!
If the app crashes after you have returned a scooter they will leave the counter running and charge you 300€… and the app crashes a lot. Worse than every other “shared transportation” system.
Il faut s’étendre davantage
J’aimerais bien avoir accès à plus de territoires à Bruxelles surtout vers l’Ouest
One of the best
Fast and comfortable!
Poor customer service
Buggy & unfriendly customer service. The scooters work well but switching payment methods has shown to be very tricky in terms of how it was handled by their team. They’ll hopefully get better in the future.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
62
|
|
Top Free
|
|
151
|
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Top Free
|
|
401
|
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Top Free
|
|
478
|
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App Info
- Category
- Travel
- Publisher
- Felyx Sharing B.V.
- Languages
- German, French, English, Dutch
- Recent version
- 4.0.0 (5 months ago )
- Released on
- Sep 29, 2017 (6 years ago )
- Also available in
- Netherlands, Germany, Belgium, France, United Kingdom, United States, Italy, Spain, Poland, Romania, Portugal, Switzerland, Ireland, Ukraine, Greece, Israel, Australia, Hungary, Austria, India, Canada, Denmark, South Africa, Turkey, Brazil, United Arab Emirates, Czechia, Sweden, Norway, Russia, Argentina, Saudi Arabia, Indonesia, Singapore, New Zealand, Chile, Finland, Japan, Peru, Colombia, South Korea, Egypt, Taiwan, Algeria, Belarus, Hong Kong, Vietnam, Thailand, Kuwait, China, Nigeria, Mexico, Dominican Republic, Pakistan, Philippines, Ecuador, Kazakhstan, Azerbaijan, Lebanon, Malaysia
- Last updated
- 5 days ago