NS International
Train travel through Europe
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Description

The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.

The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Club Eurostar loyalty card
• Manage personal preferences
• (Un)Subscribe to our newsletter containing the latest offers

Next to the latest developed feature you will continue to use:

Real time travel information and automatic alerts on your trip.

• Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.

Easily plan & book your trip

• Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar. All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.

All booking information in your app

• By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.

Delay compensation

• Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.

Contact NS International customer service

• Via the app you can directly contact NS International customer service.
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User Rating

4.71 out of 5

254 ratings in Belgium

5 star
196
4 star
48
3 star
7
2 star
1
1 star
2

Ratings History

Reviews

Wrong info in app

33eefie on

Getting push notifications saying it’s not possible to get off at my destination Noorderkempen and that the train will not continue until it’s final destination. Consulted info desk in the station and the controller, nobody is aware of any interruptions so where this info in the app is coming from, is a mistery. IC from Schiphol AirPort to Brussels midi.

Login errors

Viktor Ziegler on

Impossible to login again. When I ask for a password reset via e-mail, the e-mail is never sent. Reinstalled the app. Same problem. When you contact NS you get stuck in a chatbot conversation in which your question is not understood.

Useless

ed-stow on

Why do I have to create an account for tickets I’ve just paid for online? This was not made clear in the booking process!

Buying ticket?

南宫去夜行了 on

I think most people download this app because it seems be able to provide function of buying tickets. However when I really buy one, it opens the web browser. So I still have to buy tickets on the website. The only function of this app is that I can import the tickets and show them.

Too many glitches!

JBarrotes on

As many things, in theory the app is great. It allows for many options and information at the tip of you fingers. However, there are many glitches, or at lest I call them glitches not to say customer misleading. For example, sometimes the only option to buy a ticket is the more expensive one, like for example a Thalys. The standard option is shown but it’s not possible to buy the ticket, which completely defies the purpose of downloading the App :(!

Useless app

AFrequentTraveler on

The app cannot import tickets like it should and doesn’t allow booking with valid discounts.

Omslachtig

vikskio on

Uiterst vervelende app want je moet je hele doopceel lichten voordat je hem kunt gebruiken. Veel te veel werk. Tijdrovende business

iOS 7 support, please!

Raw65 on

My iPhone 4, over six years old, is still working fine, I will not replace it unless it breaks down. Why not help users like me in reducing waste by maintaining iOS 7 versions for older iPhones as well? The previous version worked fine with Passbook, but not anymore.

exporteren van route is verdwenen!

Lim Adriaenssens on

De geweldig handige functie om je route te exporteren naar je agenda is verdwenen. Ik rij vaak verschillende trajecten dus deze in je agenda kunnen zetten is bijzonder handig.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
18
Top Free
103
Top Free
117
Top Free
139
Top Free
158

Keywords

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Revenue and Downloads

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App Info

Category
Travel
Publisher
NS Internationaal BV
Languages
English, Dutch
Recent version
7.2.2 (1 month ago )
Released on
Jun 15, 2014 (10 years ago )
Last updated
2 weeks ago