Scam
You guys let me scan my Id to prove who I am, and you take all my information, but for security reasons you can’t open an account for me? Scam app to get your info. Delete
4.28 out of 5
1,883 ratings in United States
You guys let me scan my Id to prove who I am, and you take all my information, but for security reasons you can’t open an account for me? Scam app to get your info. Delete
(Final Update: thank you for get the issue fixed here. I changed the review star from 1 star to 3 stars, but not higher as the official customer support process could’ve been more effective so that I don’t need your help here through the App Store reviews.) (Second update and reply to the developer response: My referral code is EFMV9VT4. For now, please just close my account, and I will update my review here again if at least the account closure can be done successfully. Thanks!) (Update: Ironically, based on the developer response below, I tried to contact them again: again the app directed me to their website, I then submitted the online request form but this time with the app developer suggested screenshot. Waited for more than two weeks till now, you guess what: no response! Something must be broken behind the scenes, while their customer support process was designed like a single point of failure as there is no other way to contact them!) Original review: Very bizarre. When needing support, there are no responses at all! I contacted them several times through their “contact support” process - the app directed me to their website to finish an online request form, but after I repeatedly tried three times, no one is responding back! And there are no other way to contact them. It doesn’t look like a very responsible way to run a descent business.
Fix bill pay or find alternative to PayPal. Allow BTC buying in TX or provide a benefit to those paying for plus not able to access the spins benefit.
I think this is a creative way to turn your fiat into sweet sweet sats while still being able to purchase everyday items or having to directly drop money on an exchange. Every little bit count in the grand scheme of things. BTC is still young, this is a novel way to introduce people to team orange!
I have been using this app for a few years now. They have lots of merchants available & gift cards with decent paybacks in BTC. The issue is the spin wheel. It is definitely not balanced. I’ve gotten 10, 20 spins that I’ll use back to back & I’ll end up getting the same amount 4,5 times in a row. That is mathematically impossible when there are 16 completely different options available. Don’t offer a spin wheel that pays out in BTC if you can’t make it actually fair. It’s frustrating & puts people off. Makes me not want to use it.
I’ve had the Fold App a couple of years. Love the newest feature of buying BTC, the spins are free BTC why wouldn’t anyone love that?
This App will take the sats that you have earned if you are inactive for 12 consecutive months. They will take a million satoshis. They have this in the user agreement that nobody reads. My sats were worth 421$ at the time of this post that they took from me. I was a fan of their service but just know that they have no problem stealing from you, similar to a bank. Edit, a developer reached out to me about my issue and I reached out with support and they resolved my issue. Make sure that you are using there platform if you have Sats on their platform. I am happy with support team for resolving my issue.
They send the push notification for your rewards early, and you don’t get it unless you check in daily. Such a bad, black hat UX.
THIS APP IS A MUST HAVE FOR ANYONE WHO LOVES REWARDS. Thank you for offering such a great service
False and misleading no cryptocurrency use. Kidding or not! You have a great product rewards program and purpose. Keep it in the paper baby! But I’m not changing the star 🤩 I really think it is fine for how who and what things are and as you continue will be, be what may be the better use for this app coincidently with others. I think it could of been better though your right in your striving it is not fair to devalue something reasonable as purpose of other things not coincidently. I really appreciate your feedback and will change this star now. You are fine doing with fine things for great people. Great work! Some things are viewed as the necessary greater now or then not remembering what it takes to make or get there as reason the value or purpose being known should of been allotted. When at times things are presented maybe more throughout somehow someone learn to be thorough the entire, only use of value it’s purpose in time! Thank you again for a great way at time also further your app.
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