Used to be Good
They changed it which modernized it which was better in design but far worse in functionality with the fonacab drivers. Also the prebooking system is a joke because it gives you no benefits and a rider isn't assigned to you until like 5 mins before your booking. so if you prebooked during a busy time it doesn't matter that you did because it won't start trying to assign a driver until five mins before you booked the car. and then it can take more than 5 mins to find a car then even more time for a car to reach you. It's so inconsistent! Sometimes I book extra early then I'm way too early to my appointment and sometimes i book closer to real time and then i'm not even assigned a car until after the booking and i'm late. The assigning process is atrocious and gives no extra consideration for if you prebooked or not. It's ridiculous.
