Free2move | Car Share & Rental

I applied correctly and after seven days of silence was incorrectly informed that due to security concerns I had to submit a plethora of details. The issue? I had not put my middle name down when filling out because it did not ask for it, yet my license has it on. They then said I had used different email addresses to correspond which was untrue. When I decided to cancel they then I fined me I could not delete my profile due to having violated their code of conduct. The most shambolic customer service ever.

They didn’t answer my emails for weeks and then they billed me all of a sudden extra charges, beware of them thieves…

They will bill your credit card 2 weeks after your ride for whatever charges they want

Tried making a account but kept showing a error message and wouldn’t allow me. Then when it did it kept refreshing back to the same error message.

seit update 17.4 apple , meine app funktioniert nicht mehr richtig bis jetzt keine hilfe. ( even deleted app und re-installiert ) funktioniert trotzdem nicht

Uso il Car sharing da qualche anno e lo ritengo il miglior sistema per spostarsi a Milano nelle grandi città e anche a lungo raggio. Ho usato Share Now anche per un viaggio di una settimana in Toscana, tutto andato benissimo, grande macchina, grande servizio, nessun problema. In città è l’ideale: prendi e lasci in pochi minuti, nessuna limitazione di zona ABC eccetera, meglio di qualunque altro mezzo di trasporto ad un costo assolutamente accettabile.

Really bad customer service particularly the last one I spoke to on Jan 15 2024 12:10PM . I have used car2go in US which was smooth this app is terrible and I had to contact them several time during the visit to Paris to clarify my issue and it’s not resolved even before the day I am leaving. Never use this app instead use other commute

Pesimo servicio, no vale la pena. No explican las condiciones y hacen cobros excesivos. Nunca mas.

Driver license validation does not work

Great customer service!!!!!! Will book again!