Freedom Mobile My Account - Reviews, Revenue and Downloads - Apple App Store

Description

The Freedom Mobile My Account app is secure and the easiest way to manage your wireless services wherever you are, at any time you like, right from your smartphone.

Quick access to key account features:
* Check your account balance and make payments as well as redeem top-up codes
* Set up preauthorized payments
* View billing and payment history
* See up-to 6 months of talk, text, and data usage

Add or modify Freedom services on the go:
* Change your monthly plan
* Add or remove add-ons
* Enable network features, like access to long distance calling and roaming

Keep your personal details up to date:
* Update your account information, like email or mailing address
* Select a new PIN that’s easy to remember, or reset it
* Redeem a promotional code

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Screenshots

User Rating

2.07 out of 5

15 ratings in United States

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Ratings History

Reviews

Terrible

Just a wrapper for the website, doesn’t even stay logged in between launches (and the login process is comically onerous). Why bother making an app at all if you’re going to make one this bad?

Good Carrier But Terrible Mobile App

Freedom needs to work on taking their web app and creating a clean, modern UI specifically for mobile devices. Also, the app should remember my login since its annoying to login every time to see usage. A dedicated custom app would be so much better than a wrapper for your website.

This version of the app doesn’t work

“Error The Internet connection was lost” My Internet works just fine but the app does not.

Horrible App; Horrible Customer Service

The app is basically just a wrapper around a browser page. Their website lets you sign up for addons but the functionality to remove them is frequently broken - on purpose. I have had to spend more than an hour and a half to remove a $7/month addon - had to give up as the hold message and music was driving me insane. Their webchat was not any better. The difficulty in removing services must be a violation of consumer protection laws.

Worst App Ever

Worst App I ever used. It has very limited options and often doesn’t work the available options.

How Much Freedom???... Time Will Tell!

I'm merely curious to see what will transpire. In all facets that would only surround existing customers 🤔

Only okay

Just make the Telus app. It's perfect while this one is not. Default when open should be data usage not balance. Takes too long to load and switch pages even in WiFi. Data status never works. Should allow breakdown of bill. I still need to go on Comp to see my bill.

Need a few additions

Need to have a section that shows credit balance Also need to provide a section where it shows the breakdown of the bill (.pdf) like it has when accessing account through a browser

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Canada Utilities	50

Keywords

Name	Reviews	Recent release
MyRogers	38	1 month ago
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TELUS Connect (My Wi-Fi)	2	5 months ago
Coinamatic CP Mobile	12	3 months ago
N/A/ Gérez votre compte partout	9	2 years ago
Ignite HomeConnect (WiFi Hub)	13	3 days ago
Lucky Mobile My Account Manage your account on the go	5	4 weeks ago
Virgin Plus My Account Virgin Plus	36	1 month ago
My Shaw Manage your account with ease	11	1 week ago
Seneca OneCard Education	0	9 months ago

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