GoCar

No onboarding and terrible app UI/UX but does the job

I have unlocked the car with app but the car did not unlocked itself and the app showed the car unlocked, there was no way to order to unlock again the car in the app. I have to book another car and then I pay twice because of that. This system is not reliable and it is such a burden. I won’t use it again !!!

Come on, you need a better app. It’s so clunky and confusing

Loyal and long time fan of Go Car. One thing I would love is a calendar invite that I can add for pick up and drop off so I can book, add to my calendar and get a reminder before my booking starts and another notification before my booking ends. Some other apps offer this.

Tried to register but never received the sms code after giving email and a password … hopefully not a phishing scam 🤔

The app experience is mixed. Tells you when car if car is available or not but not when so its an unnecessary trial and error to see if there is an alternative slot nearby. Frustrating. The car closing with app is mixed.

We were hoping to use this service during a recent move, their “aim” is to have licenses validated within 24 hrs. After 48 hrs I rang their help line to see if anything could be done and was told another department deals with it and nothing could be done. Almost an entire week later and still pending, I’ve heard similar and worse for others. Thankfully we used DriveYou and were approved in an hour, will not be using this company whenever I eventually get verified.

I’ve just registered and trying repeatedly to login… prompted to insert my email but not at all possible as there is no typing option presented. Was this even tested or how is it possible to release an app this buggy.

BEWARE: if you have to put petrol in the car, the YUKO fuel card often doesn’t work, and they’re very slow at processing refunds. Some petrol stations won’t allow you to fill the car unless you promise to pay yourself if the card doesn’t work - that’s how frequently it happens. The app is a mess. It can’t update itself without closing and reopening it, sometimes you have to log back out and in again. You always get an error message that it can’t find the keys, then it can, then you have to connect to the car, then you have to unlock it (GoCar does that in one step) The app frequently loses contact with the car. Be wary if you’re in a rural area, it’s often hard to get a Bluetooth connection.

Takes ages to get verified! And on top on that working house for support team are wrong ! Instead 8-10pm as said on the app they are working 9-6pm 🤦🏻‍♂️ why did I bother to register with go car ?