The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and the rest of the Netherlands. Your indispensable travel buddy for frequent travellers or for just a visit. Quickly and easily plan your trip from home to work, a restaurant or the theatre or from Schiphol to your hotel or B&B. Check whether there is a diversion or delay on your route. You always have your favourite line’s up-to-date departure times at your fingertips. And now it’s also possible to purchase a barcode ticket for immediate travel.
What the GVB travel app offers you:
- Up-to-date travel information: always the most reliable and up-to-date travel information for the GVB network as well as for all other public transport companies in the Netherlands.
- Trip planner: plan your trip to any address in Amsterdam or the rest of the Netherlands.
- Alert for disruptions: turn notifications on for your favourite line(s). You will receive an Alert if there’s a diversion or disruption. You can set this for certain days and time periods.
- Crowd indicator: in each requested travel advice, you can immediately see how busy a service is expected to be.
- Bicycle as before and after transport: under travel preferences, you can easily indicate whether you will start or end your trip by bicycle.
- Travel only with GVB: if you have a GVB travel product, e.g. a GVB hour/day or GVB Flex, and only want to travel with GVB lines, it’s easy to set this in your travel preferences.
- Save favourites: save your favourite locations in Amsterdam with just one click. It’ll then be even easier to plan your next trip.
- In-app ticket purchase: you can buy tickets via the app for one hour or for more hours/days and activate them immediately so you are ready to travel. Easily check in and out using your mobile.
Why are travellers using the GVB app even more?
- Unique Touch Swipe planner – The most personalised trip planner in the Netherlands. Simply swipe from your current, favourite or any other set location to the key places of interest in the city and your trip will be planned instantly. Then you can personalise your destinations. Select your destinations from a list of main locations in Amsterdam and surroundings, and save them for later use.
- Personal dashboard based on your travel profile. Directly access the key functions for your travel profile via your main screen. For example, if you use the app mainly for commuting, you will find your set regular route in your dashboard. In that way you always have the up-to-date departure times at hand.
- You can compose your own menu to display the functions which are most useful to you.
- Check the latest updates on disruptions and planned diversions.
- Search for up-to-date departure times by location, stop name or line. (available from mid-May 2021)
- Get in touch with GVB Customer Service quickly and have direct access to GVB Services such as lost & found or missed check-out (claim a refund for missed check-ins or check-outs).
- Fully available in Dutch and English.
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GVB reis app FAQ
Is GVB reis app free?
Yes, GVB reis app is completely free and it doesn't have any in-app purchases or subscriptions.
Is GVB reis app legit?
⚠️ The GVB reis app app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
It is true what other people say… a Ticket disappeared just after closing the app on iphone, i could get on the metro but i could not get out, really hilarious…. Also if you are not registered it is impossible to get them back. I activated once two tickets by mistake, it is impossible to get a refund in this case in an easy way. Please also make a joint app with ns. it is very confusing for tourists to have to use two apps from the airport or at least make the airport tickets available from this app
Fine
I use this app only to check the transport schedule and it’s really easy.
It also shows you the map when you have to walk.
Really good
Buggy or scammy?
Same as another reviewer: I bought an expensive group ticket, and it disappeared from the app. There was no apparent way to recover it. It just decided to keep my money.
My ticket disappeared after 3 days
I bought a ticket for 4 days on Monday and Wednesday it suddenly disappeared from the app.
a complicated journey for the children
got off at Amsterdam Amstel station with three children, I was unable to get 3 48 hour tickets for children. on the App there is not even the possibility. the information point does not sell them. do they exist only on the site?
Probleme durch NFC
Der QR Code des Tickets wird nur nach mehreren Versuchen an den Schleusen erkannt. Aber viel problematischer ist der Umstand, dass das Ticket an dem Lesegerät immer weggeblendet wird und über NFC Wallet geöffnet wird 🙈, um eine Bezahlung zu ermöglichen. Da man NFC nicht abschalten kann, ist die App für aktuelle iPhones wohl kaum nutzbar (iPhone 15 pro).
Die App tut was sie soll
Aktuelle Verbindungen in Echtzeit, Routenplanung von A nach B. Ticketkauf mit Kreditkarte ist ok und QR Code als Fahrschein. Dazu selbst auf englisch intuitiv zu bedienen.
Wir hatten ein 24 Stunden Gruppenticket für 5 Personen für 25€ als Familie gekauft und alles funktionierte problemlos.
Unglaublich schlecht
Eigentlich vollkommen peinlich für ein Transportunternehmen. Kein Paypal, kein Apple Pay, keine Registrierung möglich. Es ist unglaublich.
Sehr schlecht
Die App ist richtig schlecht gemacht. Passwort kann nur auf der Website zurückgesetzt werden. Einrichten hat garnicht funktioniert
Digital tickets are a catastrophe
I like the app’s design and its functionalities very much, but I do have to agree with the most reviews: the tickets are extremely unreliable. Be it metro or tram, they will recognized by the machines only sometimes, whilst the paper cards work perfectly. GVB really needs to improve this.
