The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and the rest of the Netherlands. Your indispensable travel buddy for frequent travellers or for just a visit. Quickly and easily plan your trip from home to work, a restaurant or the theatre or from Schiphol to your hotel or B&B. Check whether there is a diversion or delay on your route. You always have your favourite line’s up-to-date departure times at your fingertips. And now it’s also possible to purchase a barcode ticket for immediate travel.
What the GVB travel app offers you:
- Up-to-date travel information: always the most reliable and up-to-date travel information for the GVB network as well as for all other public transport companies in the Netherlands.
- Trip planner: plan your trip to any address in Amsterdam or the rest of the Netherlands.
- Alert for disruptions: turn notifications on for your favourite line(s). You will receive an Alert if there’s a diversion or disruption. You can set this for certain days and time periods.
- Crowd indicator: in each requested travel advice, you can immediately see how busy a service is expected to be.
- Bicycle as before and after transport: under travel preferences, you can easily indicate whether you will start or end your trip by bicycle.
- Travel only with GVB: if you have a GVB travel product, e.g. a GVB hour/day or GVB Flex, and only want to travel with GVB lines, it’s easy to set this in your travel preferences.
- Save favourites: save your favourite locations in Amsterdam with just one click. It’ll then be even easier to plan your next trip.
- In-app ticket purchase: you can buy tickets via the app for one hour or for more hours/days and activate them immediately so you are ready to travel. Easily check in and out using your mobile.
Why are travellers using the GVB app even more?
- Unique Touch Swipe planner – The most personalised trip planner in the Netherlands. Simply swipe from your current, favourite or any other set location to the key places of interest in the city and your trip will be planned instantly. Then you can personalise your destinations. Select your destinations from a list of main locations in Amsterdam and surroundings, and save them for later use.
- Personal dashboard based on your travel profile. Directly access the key functions for your travel profile via your main screen. For example, if you use the app mainly for commuting, you will find your set regular route in your dashboard. In that way you always have the up-to-date departure times at hand.
- You can compose your own menu to display the functions which are most useful to you.
- Check the latest updates on disruptions and planned diversions.
- Search for up-to-date departure times by location, stop name or line. (available from mid-May 2021)
- Get in touch with GVB Customer Service quickly and have direct access to GVB Services such as lost & found or missed check-out (claim a refund for missed check-ins or check-outs).
- Fully available in Dutch and English.
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User Rating
2 out of 5
1 ratings
in Canada
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Ratings History
Reviews
Buyer Beware
I reviewed online the ticket I wanted to purchase and it was suggested to download the app to acquire them this way. I did so. I selected the 96 hour ticket I wanted and it wasn’t until the payment was confirmed that it popped up saying the latest activation date, which was 3 days before I arrive. There should be a pop up during the purchase confirming the tickets type and activation date before the purchase is final. No help from this company at all as “ it is my responsibility to know about the 30 day activation date”. This should be made easier to see within the app. No refund despite the fact these tickets cannot be used. Welcome to Amsterdam!
Doesn’t Work
Bought two 1-hour travel tickets for myself and my girlfriend, the app took my £6.40 and gave me two barcodes that the train station deemed “unusable.” Had to buy two more tickets on the website.
Terrible experience
I bought a tickets, my credit card was charged, but it shows Payment Status: Pending in the app.
Departures
With the old app you could check the route of every line by going to departures and then clicking the different in search the lines would show up. Just choose a tram , metro or bus line and the route appears. Where is that option now?
