Halifax Mobile Banking
Extra easy, quick and secure
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Description

Our Mobile Banking app can do everything you’d expect, maybe a little extra. And you can use it whenever and wherever you want. So you can crack on if you’re on the bus, at work, or simply can’t tear yourself away from the telly.

THE BASICS
- Sign in quickly and securely with Touch ID, Face ID or a 3-character combination from your memorable information
- Swipe easily to see balances and statements
- You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more
- View details of individual transactions
- Check money coming in and going out
- Receive notifications about payments and spending insights on your current account
- Make transfers and payments (it’s so easy)
- Manage your standing orders and view direct debits
- Pay your loan or credit card bill
- Pay in cheques
- Set up new payees or pay your phone contacts.

A FEW EXTRAS
- Earn as you spend with Cashback Extras
- Apply for loans, savings, cards and more
- Call us safely from the app – we’ll already know it’s you so can quickly connect you without the usual security checks.

STAY SAFE
- Freeze card transactions if you’ve temporarily misplaced your debit card or want to restrict how it’s used
- Report lost or stolen cards
- Order replacement cards and PINs
- Reset your Online Banking password
- Update the contact details we have for you.

GETTING STARTED
New to this app? No problem. Just register your device and you’re ready to go. For this you’ll need:
- An up-to-date phone number registered with us
- Halifax UK personal account
- Online Banking username, password and memorable information (you can create these in the app).

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with. We also have an online banking guarantee: http://www.halifax.co.uk/aboutonline/security/

CONTACTING YOU
We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax . IMPORTANT INFORMATION
Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.

Please note that features requiring the use of your device’s phone capability, such as Call us, won’t work on iPads.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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User Rating

4.84 out of 5

2,959 ratings in Australia

5 star
2,617
4 star
247
3 star
68
2 star
11
1 star
16

Ratings History

Reviews

Great service

Gjkay on

Good service, easy to access & its intuitive

Online with Halifax

Another Bilk on

Secure, easy, and very helpful. Enjoying the experience.

Steve Cockcroft

Cocky 1 on

Excellent service & confidently secure always. 👍

Old lady

ntygdsewasdcvbh on

As a old lady my daughter spent a long time showing me how to use this I found it very hard at first but now I like playing with it I have just started with dementia and find it keeps me occupied thank you

The app quick and easy to access

Tanious on

The app is quick

Review of online banking.

Jez!!! on

Great App. Very clear and helpful information from when you open the app to closing. Always kept abreast of what’s new, how to manage your account and keep your money working and safe. Importantly this is backed up by great over the counter customer support- and yes, I am a customer not an employee - great bank, great service!!😀

Call Us feature doesn’t work for international number

PeteKilleen on

My Australian numbers +61 is registered with Halifax, but the app doesn’t connect an app based call through ‘call us’ in all feature... so I am unable to update my non-UK address. Absolute nightmare as I obviously can’t go into a branch being on the other side of the world! Seems a glitch with connecting my non-UK number, even though Halifax has my correct Australian number registered! Also the staff when I call them via the telephone number can’t do anything for me as they said it has to be a call through the app, due to security levels! Absolute joke really. Shouldn’t be this hard to update my address, just because it is a non-UK address!!

Frustrating

Tessie, melody and Harrison on

Not fun from abroad - app not working, phones never answered - not a happy customer!

App

kiwitrains on

Does everything very well and quick

New App user feedback

Roomers r us on

Great after years of waiting I can now use this banking app when outside the UK. Worked first time. One small criticism is the keyboard for logging on only displays characters as upper case.

Store Rankings

Ranking History

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Category Rankings

Chart
Category
Rank
Top Free
11
Top Free
124
Top Free
146
Top Free
167
Top Free
221

Keywords

Revenue and Downloads

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App Info

Category
Finance
Publisher
Lloyds Banking Group
Languages
English
Recent version
142.03 (1 day ago )
Released on
Dec 16, 2011 (12 years ago )
Last updated
1 month ago