Helpr - On-Demand Childcare - Reviews, Revenue and Downloads - Apple App Store

Description

Helpr provides in-home personal childcare with a vetted professional in as little as 3 hours or up to 3 months in advance. Register in just a few moments using the Helpr app or call Support for assistance. The team is excited to connect and learn about your family!

Example use cases: gap care, school/daycare closures and holidays, mild sick days, health appointments, late or early working hours, & wellness needs such as “me-time,” exercise, date-nights, and self care.

Upon registering, you’ll be able to add local sitters to your “Favorites” list so that you can send a specific request, but rest assured that you’re covered to schedule a helpr to arrive with as little as 3 hours notice during Helpr’s office hours.

We are creating the gold standard of in-home childcare.

It works like this:
1. Tell us about your family.
2. Book the times and dates you need.
3. A trusted childcare provider will be matched to you. Review her profile and video. If it's a match, then great! Remember, everyone meets our high standard for care.
4. Sitter arrives to your home, hotel, or office to meet the family!
5. All payments are accepted by credit on the app. Tip is already included.

Helpr babysitters go through the following high-touch screening process:
+ Online application
+ In-person interview
+ ID verification
+ Criminal background check
+ CPR certification
+ Professional childcare reference calls
+ Social media review

Who are we?
Our founders, Kasey Edwards and Rebecca Klauber Richter, have placed over 100,000 hours of babysitting on-demand.

Read more about our founders:

LA Magazine's LA Woman column
http://www.lamag.com/lawomanarticle/the-l-a-woman-questionnaire-kasey-edwards-and-becka-klauberichter/

Fast Company
https://www.fastcompany.com/90221275/this-startup-is-convincing-companies-to-pay-for-childcare

CNBC
https://www.cnbc.com/2017/09/22/helpr-is-new-on-demand-app-for-babysitting.html

Babysitters are currently available in:
Los Angeles, California
Santa Barbara, California
Orange County, California
San Francisco, California
Austin, Texas
San Diego, CA
New York, New York
Athens, Ohio
Seattle, Washington
Chicago, Illinois
Atlanta, Georgia

Reach us anytime by phone or email:
[email protected]
877-417-4883
Office hours:
Weekdays 4am-8pm PST
Saturday 8am-8pm PST
Sunday 11am-8pm PST

Join the Helpr community:
The Village By Helpr: www.helpr-app.com/blog
Facebook: www.facebook.com/helprapp
Instagram: www.instagram.com/helpr
Twitter: www.twitter.com/helpr

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User Rating

3.79 out of 5

39 ratings in United States

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Ratings History

Reviews

Terrible UI

Annoyingly inefficient app for submitting reimbursement (no option to submit from PC!). No option to save centers for multiple claims, no option to key in numbers (have to scroll), no option to duplicate claims and only adjust the date or some other small detail. App forces you to go through the same prompts over and over again submitting the exact same information. Whoever designed this has not done sufficient real world testing.

Lifesaver service during lockdown

Was great to have this app to secure help for my mom living in another state, during vivid lockdown. Was easy to upload my own preferred local help, as well as their network of helpers.

A+ & Highly Recommend

Been nothing by great! The app is easy to use. Customer service reps are knowledgeable & helpful. The sitters are all about the kid(s). An overall great experience!

Excellent customer service

Super responsive, kind, helpful customer service support, makes all the difference when it’s our kids we’re talkin’ about!

Peace of mind

Helpr has been a great benefit to help me with very unexpected and high costs of home health care for my adult family member. The app is very easy to use, and I was able to upload my own provider easily. In a time where many other parts of the process felt out of control, this has been a great peace of mind.”

Recommend

My son has been taking chess and English online classes thru Helpr while I’m working in my office, and that is one of the best things happen during the pandemic.

Easy to use

The Helpr App has been so easy to navigate and I love being able to access my network in one place… brilliant!

Amazing service

Loved the experience - since I don’t have family in town, Helpr has been my go to for babysitting & eldercare!

So great!

Easy to use, great sitters, and their customer support team are so helpful. Love that I can show my kids who their sitter will be before they arrive.

Amazing

Helpr is the most amazing app on the market. I love how easy it is to find childcare and how the sitters are always the top in their field. Would recommend to anyone with kids!

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