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I had to hunt for it online, add it to your app!
4.8 out of 5
422,283 ratings in United States
I had to hunt for it online, add it to your app!
Hertz shuttle at Denver Airport is infrequent relative to the others
Spent a long time trying to redeem my points and gave up on it! National rental car app is so much better and easier to use!!!
For some reason the app asked me to log in when it had been using face recognition. I did it and it wouldn’t take my PW for some reason. So I had to change it but I kept getting a “cannot connect message.” I’m still not connected after a number of tries and I’ve been a member for at least 40 years. This is not good.
I am at a loss for words to describe just how HORRIBLE this app is. I keep getting an error message when I try to reset my password to be able to log in. I called Hertz to get help and they offer ZERO options for app assistance. It’s almost like they got tired of people calling to complain, so they just gave up and took away any chance customers might have to use the app. I’ll never rent from Hertz again.
There is not an option to reserve the car without selecting apple pay.
Using the app is so frustrating now and I have been president circle for years. Every time I reserve on app, it defaults to Apple Pay and if I select one of my saved credit cards, it requires me to re-enter the card info. Annoying for a frequent renter who books A LOT of business travel.
I made and you folks confirmed a reservation for a rental car over the 4 th of July weekend. I took a Uber to the location. You folks were closed. No one informed me of this in advance. You left me stranded and I had to get a hotel room until the following day. That is totally unacceptable.
I could not reach anyone to confirm a late pickup. Phone tree hung up on me 4 times. The final call never reached a human ,
Can’t use your regular credit card without a lot of hacking, they are trying to force you to Apple Pay for some reason. Teslas used to be well priced, now exhorbitant Lots of unchargeable off-brand EVs available.
Chart
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Category
|
Rank
|
---|---|---|
Top Free
|
|
40
|
Top Free
|
|
74
|
Top Free
|
|
123
|
Top Free
|
|
130
|
Top Free
|
|
146
|
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