App unable to find cars
Whenever I use Hertz app to try to find cars at location on date required it is unable to access list of available cars. Web based site works fine but iPhone app does not
4.8 out of 5
9,445 ratings in Canada
Whenever I use Hertz app to try to find cars at location on date required it is unable to access list of available cars. Web based site works fine but iPhone app does not
So far I have spent a frustrating 30 min+ trying to change the pick up time today of car rented through AEROPLAN. Hertz website says go to place I booked the car ie AEROPLAN, but AEROPLAN says go to Hertz website !!! Why doesn’t the Hertz reservation itself have a Modify tab to click . It has Cancel. I don’t want to cancel. I just need to modify pick up time as Air Canada sent email saying flight delayed so I can’t get the car at the time originally booked. It should NOT be this hard to accomplish such a minor task. 😡
I entered 50 plus and was shown prices $300 more than without a 50 plus discount code.
Thank you for quick booking through online app
As a member of the president club I like the freedom to pick the car I like better usually there a fair selection to chose from.
I'm experiencing login issues because I'm not receiving the authentication code sent to my email. Even after resetting my password, the problem persists. This repetitive process of resetting passwords is frustrating. Please address this issue. Thank you.
Tjis apps serves basic functions but that’s it. This app is the worst among car rental apps. No help for the end user, no arrival instructions and no info on car after renting. Look at Avis.
I was able to make a reservation and update my profile with top professionals! Both courteous, customer focused, complete care! That’s how customer service should be! 10 stars!
I have taken car for rent from hertz more than 20 times. Now I am going to stop. no road side support, no customer care support, such a worst mobile app. Customer support can take more than 1 hour to connect and the support person simply say they cannot access our rental record. They will suggest to call the rental location directly, the rental location number god only knows if you know the number still no one answer your call even if call continuously for more than 100 times. It’s waste of time, this is public domain that’s why I am using polite words otherwise I would scold like anything. Hertz is a third grade cheep rental company. I don’t recommend anyone to use Hertz for car rental. Enterprise or Avis are 1000 times better than Hertz. They have very nice cars, quick service, quick customer support.
The Hertz app was simple to use and completed the task in 40 seconds. Superb.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
49
|
Top Free
|
|
70
|
Top Free
|
|
108
|
Top Free
|
|
112
|
Top Free
|
|
134
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