4.61 out of 5
32,751 ratings in United States
The app is really bad, it shows notifications every second they want you to buy extra stuffs and force you with notifications, I accidentally bought full protection because of those stupid notifications and now I can’t contact with them they don’t make refund I will never ever use this app again in my life and I will not let my kids and grand kids and them kids to use that app.
Got em email saying my reservation was good to go the night before. Went to pick up my rental and the airport didn’t do rentals. Called them, they said they emailed me but never did. The only email I got was a confirmation for my rental. What a crock!!
We will be coming to Seattle area in 3 weeks and reserved a car with Carla Car I was having issues and Mert kindly gave me all my answers to my questions! Thank you Mert!
Their customer service is nonexistent. I have been trying for probably about a year now to have them refund me for not honoring my vip cancellation. Zero responses, I’m owed hundreds of dollars at this point and am absolutely furious. And nowhere on their app do they have an option to cancel the vip status yourself. They know what they’re doing, and are eating at customer’s wallets monthly.
I booked a car with Carla and paid the deposit with a debit card. When I arrived to the budget rental, they told me that they only accept credit cards. I have a credit card but it was above my limit. I have put in to have my refund today. I will update if they refund. Please read the lowest reviews and newest reviews first.
You advertise very low price, but when you go to app and check nothing is even remotely close to what you advertise for.
Good app
They not going to refund your money
I would have rated 1 star, due to lack of information and upfront transparency, along with having a difficult time find their policies such as cancellation, and customer service failing to get back to me. However, Mert was helpful, insightful, and timely with responses. I’m happy with the assistance I received from Mert. Also, don’t try using Affirm. The car rental place informed me that the Affirm loan needs to be paid off befor they will release the vehicle.
This app charges you whether you use they services or not and doesn’t offer refunds just keeps it in a so call wallet whether you use it or not
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Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
76
|
|
Top Free
|
|
137
|
|
Top Free
|
|
182
|
|
Top Free
|
|
185
|
|
Top Free
|
|
198
|
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