HHR Train

I book for trip to Al Madinah and I changed the time so I cancelled the trip and they promise to refund and am still Unrefunded 500 ryal

I booked for two person round-trip Mecca to Medina I start going to early to train station by taxi. The highways closed because of the king is going to Umrah total highway is closed no moving for more than two hours because of this I delayed my train for five minutes everyone we reach over there. They cannot get a train even their money back. We tried to spoke customer service look our privacy is the don’t refund any money they say to us, some of them are they don’t have money. They are crying in the mud when we try to book it for next day it is high price never been like that. This is robbery company from Europe, not in Muslim country harem place how can they take away peoples hard work for it for no service because of the man-made privacy policy privacy policy copy and paste from robbery Europe or some websites this is not acceptable at all my enemies. I will get my money back from my credit card card company is making much more money every hour, some of them are very very high prices. This is a government train. They taken away poor people money for no services customer service in train station or ticket place. They are not solving the problems. They sell high prices. Try to get commission from that company or government need to review the services, it is better to take a shuttle bus or taxi contract. If if you miss your train, they are not refund your money. Be careful, my friend. They are nightmare.

I don’t know how you travel without baggage And they didn’t accept pay for more if you want You should shipping it and picking up after one day

I had a Saudi sim and expected things to work just fine. I could not get the app to work nor the website. I even had one of the hotel receptionists try and book my tickets using their phone and it didn’t work for them so I know my phone or the sim had nothing to do with it. I’m not sure who is running building these applications but you all need help and should be ashamed to have published this app. Feel free to reach out I can help you test it before you release a useless app.

Gjak

التطبيق معفن والرقم الموحد مغلق، ومايرسل ايميل علشان اذا اني نسوي الباسوورد وابي اغير حجزي ولا قدرت اغير من التطبيق ولا الموقع ولا من الاتصال، مررره سيئين والله، اجل رقم الموحد مغلق من امس وانا اتصل، ان الهاتف مغلق الرجاء الاتصال بوقت اخر.. هذي اول مره وتجربه واخر مره صراحه

التطبيق معقد وليس سلس وقت الحجز

Agter registered I didn’t get notification after purchase ticket without registering purchased ticket copy hasn’t been in my email What a shameful service

App needs refining and improving. Adding tickets to Apple wallet always fails: “error getting passbook ticket”.

This is by far one of the worst apps I have ever used. It was very slow to process my info and charged me money for a ticket that I didn’t receive via email (and couldn’t download or add to my Wallet). Worst of all, I couldn’t get any help by sending an email to Customer Service. I wish I could rate this app less than ONE star. BIG disappointment!!!