An amazing and unique booking experience to travel to the Holy cites via your smartphone using app HHSR.
With Haramain Mobile Applications, passengers can book from anywhere, at any time of day. Passengers have access to a very simple booking process, user-friendly with clear steps, where they can see all options available at a glance.
Available services, tariffs and special promotions are immediately displayed in real-time using the integration with the train planner and central booking system.
Our passengers do nos have to wait for booking confirmation and they immediately receive their tickets in real-time by email and SMS.
FEATURES:
- Powerful calendars to check availability of the services
- Decide your best location for your seats with quick view of the coach
- Check the direction of the travel and your position
- Change your seat with just one click
- Pay with MADA, Visa or Master Card
- Registration as HHSR member to have access to your sales history and access to your profile for an easier booking process
- Find useful information such as telephones or email to contact our staff, location of the estation integrated with Google Maps, real-time information of the train services available, fare information, check our Terms & coditions for travelling with Haramain Railway
- Select your preferred language to book: Arabic and English.
The app itself is good for booking and status checks. However I cannot add the ticket with QR code to the Apple wallet. It throws an error saying unable to fetch mobile ticket. I had to go to the counter to print that. If this is fixed then this is super efficient and self sufficient app.
Bad app
Money got deducted and no confirmation of tickets. Also I am not able to login to this app now
No ticket confirmation
I downloaded the app and booked Mecca to Madinah ticket. As soon as I typed in the OTP for payment and clicked submit some error popped up. Neither I got any ticket confirmation code nor any message or email that my ticket is confirmed.
Payment has been deducted from my card and I have been following up with HHR Customer care but no response.
Requesting the response team to please revert.
Worst App
Please don’t pay through it. You will not verification code. You will be unable to login. Your money will go. No way to refund.
Very difficult to register. They ask you lot of things, finally after spending lot of time you will get error message.
Worst app I have used ever.
Worst app
Can not login, asking for verification of email. But not received so far .
Endless wait
Very poorly designed app. After the sign up there was no indication that email verification would be required. While I tried to login, a pop up suggested that email verification would be required. I have been waiting for the verification email endlessly, there is no such email in my inbox. I hope someday a genuine professional gets to overhaul the app.
Please refund my amount for unsuccessful purchase
Assalamualaikum
Dear sir/madam i have made a purchase makkah to madinah train ticket twice and money deducted and not received any tickets we have bought at the station and travelled
Please refund the amount got deducted
I will share my email address and mobile when requested
Thank you