Last minute cancellation and no refund
Appt was cancelled last minute by Carepro and while we were busy arranging for our family member to take care of my grandma they slot someone in last minute which have zero hours completed of course we would not want that and choose to cancel and they mentioned it will be non refundable since we are the one cancelling the appt. But it’s carepro that cancelled the initial appointment last minute. Not the first time.