Homage - Care Where You Are - Reviews, Revenue and Downloads - Apple App Store

Description

Homage is your one-stop solution for a holistic range of home and community-based healthcare services.

We currently operate in Singapore, Malaysia and Australia, and have delivered over one million caregiving hours since we started in 2016. Our mission is to care where you are, and enable wellness and recovery through holistic personal care.

Our diverse team of highly qualified care professionals includes caregivers, nurses and therapists who are committed to supporting your healthcare needs, 24/7, wherever you are.

Here are some ways we can support you and your loved ones needs:
- Personal Care including assistance with activities of daily living for the elderly and those requiring disability support
- Nursing Care including procedures such as wound care, stoma care, NGT feeding and change
- Therapy including physiotherapy, speech therapy and occupational therapy (for Singapore and Malaysia)

Here are some reasons families prefer Homage:
- Personalised Care Plans: We can help create a care plan catered to your needs and choices
- Dedicated Care Professionals: Receive quality care from a pool of curated and experienced Care Professionals
- Detailed Care Reports: Receive a visit summary after every visit so you are updated with the care your loved ones have received
- Zero Commitment: Book flexible care solutions from 1 hour with no ongoing commitment required
- Transparent Pricing: Know the exact cost of service before booking a visit
- Prepaid Packages: Achieve cost savings with our long term packages that offer the same quality care at a lower cost

Our services are currently available in:
- Singapore
- Malaysia: Kuala Lumpur, Johor Bahru, Penang and Perak
- Australia: Melbourne, Perth, Adelaide

Find out more about Homage at www.homage.co

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User Rating

4.69 out of 5

828 ratings in Singapore

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683

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Ratings History

Reviews

Very satisfied with the entire process

Will definitely consider homage again

Ensured a waiver but charged still

I did a short teleconsultion 3 weeks ago and was ensured by the staff that everything will be waived off bec medicine couldn't be delivered on time. However still being charged despite sending them email, which they didn't reply at all....highly unrecommended

Easy to collect your money

They act fast to collect your money. But teleconsultation still need to wait. And you can’t cancel on your end. Help desk is tardy and slow. Their hotline doesn’t work.

Home care for Seniors

Homage app is really good easy to use and comprehensive well done

Great app

Thanks Homage for providing professional and reliable services consistently!

Amazing

Absolutely great service. I will use it again

Poor customer service

The carers are good but customer service is appalling, charging of packages is poorly conducted with ridiculously short validity periods (1 month) resulting in customers losing money on expired packages. Response to queries extremely slow.

Need to call them to make amendments

And it’s very hard to get to talk to someone over the phone. Only the sales team picks up and they can’t do amendments to help you. Nobody picks up if you are an existing customer and it says they will call you back within 3 working days when u need them to amend their mistake with your booking so u can look for a carer in 2 days. I was told by a care provider that the available appointments do not show up so they don’t know they are available for bookings so it leaves us feeling nervous after paying for 40hrs and only 2 or 3 appointments taken up. I won’t recommend this. It has been so frustrating for me.

Disappointed

Appointment was confirmed for 1pm… 30mins before they just cancel the appointment. Is this a fair service provided? I mean if you have already told your patient you have confirmed the appointment then please see through to it… if unable to see through the appointment then don’t tell your patient the appointment is confirmed…

Terrible service

Doctor assigned to me did not bother to understand my symptoms or provide a proper diagnosis. Asked me to go A&E immediately and ended the call. I texted Homeage to ask if the consultation fee could be waived, they replied and said they would “look into it”. I have been waiting for 2-3 weeks, no response. Then received an email saying I was charged $20 for a 1 minute ‘consultation’.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Singapore Health Fitness	167
Top Free	Malaysia Health Fitness	205

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