justclean

The app took duplicate payments and the support function doesn’t work so you can’t contact anyone to get your money back. Should be reported.

I am using their own slogan but with real editing regarding the real service of Just Clean… “ Say Hi to the Hassle of the never-ending bad service” I made booking for house cleaning service in which after my experience with this app I immediately Deleted their app One more thing; don’t expect that their customer service will be better…. The customer service can not do anything to support. Literally they will do nothing for you Just Clean is really Just Hassle

From the driver to the CS agent, this has been nothing but horrible.

No way to contact anyone but chat. No one will call back. Cleaning services outsourced. All this app does is book on your behalf to local services. Not insured and not safe. No one will help via chat, they simply end it. Stole 245dhs

Bad service

Two transactions they took more than the original price

Carpet returned with stains and was written on the back. Being compensated with only 20% of value of the product.

Very poor understanding of customer needs. Three times I was asked to renew my order and three times I was assured by the person I spoke with on the telephone that the problem would not be repeated. Each time the company refused to pick up my order in the end I deleted this app and got my money refunded. I never managed to get my items cleaned.

The app works well but the cleaning staff clearly have no experience. They just wanted to use my WiFi and charging points. Order two personnel and they just walked around talking with one another. Will never use this app again. I also ordered for 2 hours and they wanted to leave after 1 hour.

This company took a booking, failed to inform the service provider, hrs later they lie about it being their fault, do not refund or compensate. AVOID them!