Rizek - Home Services - Reviews, Revenue and Downloads - Apple App Store

Description

One app, 250+ services wherever you need them, at the best prices.

Rizek is the first locally grown super app for services, catering to all the needs of customers in the UAE, Egypt, and Saudi Arabia. Our team of qualified experts for each service ensures you have the best experience so that you can rely on Rizek for your everyday needs.

From getting a quick PCR test to housekeeping, from pampering yourself with a mani-pedi to moving your furniture to another location, we have got you covered with every service that you could ever need. Our Heroes follow extensive hygiene protocols to ensure your health and safety while using our services. Check out the list below.

Cleaning: Specialized cleaning for your home or office, sofas, carpets along with long-lasting disinfection and deep cleaning for any type of property.

Beauty & Wellness: Salon at-home experience for your hair, nails, eyelashes, hair removal, massage, and facial treatments.

Healthcare: PCR Tests, doctor consultation, physiotherapy, speech therapy, blood tests, and a variety of wellness IVs to choose from.

Men’s Grooming: Haircuts, beard trims, facial treatments, massages, and more - wherever you are or in our mobile vans.

Laundry: Laundry and dry cleaning service that includes pick-up and delivery.

Maintenance: Electrician, plumber, carpenter, air condition cleaning and pest control, everything your home or office may need.

Automotive: Car wash and disinfection, both inside and out.

Packers & Movers: Make it a stress-free shift with our professional movers, you can customize what you need and also choose from the premium package.

Pet Care: Washing, grooming, and full package options for your furry pet friend.

Wondering how the Rizek app works? It’s really simple.

- Sign-up on the app using just your phone number and email
- Choose a service
- Select a schedule and location
- Add your card for payment or choose cash after service

Download the app now and let our Heroes take care of your needs while you sit back and enjoy your free time!

If you have any questions, feel free to email us at [email protected]
Keep your app updated - we add more services and features all the time!

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User Rating

4.73 out of 5

682 ratings in United Kingdom

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598

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Ratings History

Reviews

Greedy and worst costumer service ever!!!

Because of this bad app that automatically fills the location you refused to provide the location and you took all of the money which was 230 AED BOOKING ID: 118100

Good service but clunky app

The app doesn’t allow you to cancel or edit dates/times/cleaner when you’re making a bulk booking So if you want to go from 3 hours to 2, or change the time you have to get customer service to cancel, then rebook and mention the cleaner and hope for the best The chat function is also lacking, so it’s not easy speaking to customer service when you’re in and out of the app or looking for booking details But the price is good and customer service and cleaning ladies are good

Price hike

Price went up but the quality did not

TERRIBLE SERVICE

Don’t use Rizek. Absolutely terrible company. I booked a PCR test with them in December 2021 and paid extra to have the results quicker. Not only did they exceed the time, I have now been waiting 3 whole months for a refund of AED 250. I have been following up every single week with their team and still nothing. So unprofessional.

AVOID

Wasted 2 hours waiting for nurse to arrive. Lied and said they came my hotel . No attempt to contact me and didn’t answer my 10+ calls AVOID THIS COMPANY

Poor service, lack of customer service and no refund one month later

We ordered three urgent PCR tests for which the same day for which no one turned up and we had to rush to find an alternative so we didn’t miss our flights. We were promised a refund within 10 to 14 days one month later after three emails and numerous phone calls. We still do not have a refund and whenever we speak to customer services no one returns our calls when they say they will do once reviewing the case. We are still waiting for refund today.

TERRIBLE- AVOID

Ordered my fast 4 hour pcr at 8am to come from 1-2pm. As 2pm came I called their hotline over 20 times and got no response, I later received a call at 3pm that my pcr would be rescheduled because they’re busy and the earliest appointment would be at 5-6pm, I told the man that I had paid 700le extra for a fast pcr so the least they could do is return that 700le difference as the man coming to do the pcr is arriving at the time I expected my results and I was rudely shut down and told that it doesn’t matter. After all that the man who came to do the pcr came at 6:30pm and told me I’d be expecting my results in 24 hours (mind you the 24 hour results cost 500 le and I had paid for the 4 hours results which cost 1200 le) Ridiculous and an absolute rip off!!! AVOID AT ALL COSTS

Wouldn’t use again

The number of services they have are great but twice I’ve been offered a time for booking that they could not meet. That means plans are cancelled and you left waiting around for them to become available. If they can’t make sure their booking is accurate and reliable, don’t offer a timed booking service.

Worst service that I have ever received

This is one of the most unprofessional app that I have ever came across. Their customer service are absolutely appalling. You cannot speak to any of the managers to discuss cancellation service or discuss any issues. They always cancel the service without any reason at the last minute and they always deliver their service late. I hope App Store they will look into this app, as it’s ruining its reputation. My experience with them several times are absolutely disgraceful. This is one of the services that make your life more difficult then being easy. Using this app make me feel upset angry stressed and I would never recommend it.I would definitely write them one star out of five.

PCR test no show

Do not use for PCR TEST. They’re are unreliable and make false promises.

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