Ms
Hilariously expensive. About10 times what a normal service would cost
4.2 out of 5
61 ratings in Canada
Hilariously expensive. About10 times what a normal service would cost
Reserved a taxi to the airport. Accurate pick up point. Friendly driver. Customer service is in English.
Overall excellent service. Made a mistake on our destination and between the online assistant and the driver all was solved, with no additional charge. Thank you, would highly recommend.
That was great
Great driver with responsibility
Very good
As a non-Chinese speaker this app has been very useful to me in my time in China (Tianjin). Very easy to use and good and efficient drivers. I would really recommend this app for visitors.
This person is patiently waited me for 10min. Very kind. See you again!
The app is not very responsive and there is a significant delay in getting a response to a booking. You may think that nothing is happening and rebook, but you can end up with a double booking. I also canceled a booking when I saw how long it would take to get a car, but the app did not register the cancelation and I was charged a no show fee. Customer service refused to do anything about it. It is a pity that the app is so poor as the idea is very good. I decided to try the app again for a trip to the airport in Beijing. Again, another frustrating experience. It would not let me just book the trip as usual, but had me go to an airport transfer screen. There I had to enter my flight number, which is irrelevant for a trip TO the airport. Then I entered the current time, and was told I should have booked 35 minutes earlier. I tried contacting customer service, but received no response. Then I gave up and had my hotel try another car service (in Mandarin) and the car was there within 5 minutes at the same price.
Wonder why it bills in US$ when the service is in China
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Top Free
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292
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