Great service in English
As a non-Mandarin speaker, this service provides me with great customer service, prompt car service, and charged to my US credit card. Definitely keep it for future trips.
4.59 out of 5
202 ratings in United States
As a non-Mandarin speaker, this service provides me with great customer service, prompt car service, and charged to my US credit card. Definitely keep it for future trips.
I have tried booking multiple trips using this app. It has never worked. I always get a message the they don’t accepts foreign credit card. try Alipay you might say. I did that same issue. Get rid of the app if it doesn’t work. Completely useless.
The customer service people are nice. As of October 2020, Master Card and PayPal payments fail. I sent an email to MyChinaTaxi, but I did not receive any reply.
I needed to get to the airport in Guangzhou with two dogs and my luggage. Unlike the competitor, My China taxi spent time finding the right vehicle for me and this wasn’t easy in this time if C—- Virus. The driver was early and professional and helpful. MyChinaTaxi is more expensive; but great service comes at cost. Well worth it and highly recommended!!
I tried to make an account to use this and it kept saying SMS sent failed .
You need to fix your app bc almost every time I try to use it it crashes, and it crashes when I need it the most smh FIX IT!!!
Very good service and helpful staff. Highly recommended.
I don’t know what I would done without this app in China! A couple of times the drivers were too far from my location and the service assistant was very helpful in locating them. It is all English, unlike Didi Greater China app, which turns into Chinese at the payment page (at least that is what happened to me). The fares are a bit more expensive than Didi English and there are no safety features built in besides the service dialog, that is why I gave 4 stars.
Very easy to use and customer service was very helpful with scheduling cars and confirming destinations. Loved the fact that everything could be paid via the app like Uber/Lift in the US. No need to get cash from the ATM.
Ride was a great experience!!!!
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Top Free
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269
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