My TPG

Published by: TPG TELECOM
Downloads
Revenue

Description

My TPG is a one-stop-shop to help you manage your TPG account and services on the go! Our brand new app is easy to use, giving you quick control of your TPG products through our sleek interface.

Skip the call queues! With a range of features right at your fingertips, My TPG gives you immediate access to:
· Check your internet speed
· Test your connection status
· Lodge a new fault and get live status update

My TPG also helps you stay on top of your accounts and billing, for quick assistance with:
· Getting a summary of your bills and statement
· Updating your payment details
· Changing your password
· Updating your contact details

Our app gives you with full control of your TPG internet plan. In just a few taps, you can:
· Change your internet plan
· Track the installation of your new TPG service

Keep an eye out for regular updates as we're continually looking for ways to improve the app.
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Screenshots

My TPG FAQ

  • Is My TPG free?

    Yes, My TPG is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is My TPG legit?

    ⚠️ The My TPG app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does My TPG cost?

    My TPG is free.

  • What is My TPG revenue?

    To get estimated revenue of My TPG app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Ecuador yet.
Ratings History

My TPG Reviews

Appalling

Digitrekker on

Australia

What an appallingly incompetent company and app. Terrible customer service and apps. Customer service people are nice and do the beat they can under the circumstances. Don't ever use their terrible mobile service. If you travel you will get stuck overseas and be unable to top up or manage account as it uses up your prepaid balance of hundreds of dollars in just days then you often can’t receive sms dual factor authentication to log in!

Where are the basic features?

Michellette on

Australia

Why can’t I check my usage? We used to be able to on the other TPG app. For goodness sake, this is a ridiculous app.

Disappointed return customer

LadySass on

Australia

Was a tpg customer 4 years ago and it was decent back then. Changed providers for cheaper option. Have now returned to 5G broadband. Am so surprised how it seems like tog has gone backwards for its user accounts. Can’t find anything, account contains only the most basic information, difficult to contact customer care,seems phone number is the only option (who doesn’t text/chat/email these days given we are all time poor and can’t afford to sit on hold on a call???), can’t find the info you need online, and the app is clunky and super basic. A really poor effort in my opinion. I like to do everything online and via email but tpg seems to want to make it difficult. Having second thoughts about stating with them. ESP as their plans aren’t the cheapest either. User experience should be important. But seems like it’s taken a backseat. I’m shocked. It feels 10yrs behind compared to other providers. Also app doesn’t stay logged in, nor can you use Face ID to log in.

Has become money driven with service now unpredictable and loyalty on the back foot!

MLourens on

Australia

The heading says it all! Disloyal to long-standing customers, money driven instead of ensuring customer service, changes contractual agreements without proper consent; and internet connectivity has become unpredictable (placing blame on NBN). Sending a response “sorry to hear, email us to discuss” costs more than you actually take action!

The App has problems.

Chucky_111 on

Australia

A speed test, says No Connection. Upon using their option to check connection status, says all is OK. Tried to message them via their menu, but cannot select Email as the offered method of contact as it appears almost off the top of my iPhone 15 Pro screen. A don't care attitude seems evident in dealings with this company. And their offer to upgrade to NBN100 was accepted but has not happened.

Why

fyfgdg on

Australia

Why

No mobile plan

lucxsbain on

Australia

It’s not possible to check the status of your mobile plan. In the mobile app. On your mobile phone. The whole point of a mobile app.

Terrible App

Roblox235901 on

Australia

Now I understand why it has a 1 star rating. I signed in for the first time with no issue but when I went to switch services, the screen went blank and hasn’t recovered since. The website is no better either. Not good TPG. Sort it out or I’ll be switching back to Optus who’s online and app services are fantastic!

My password is too long…?

JustTryingToJoin on

Australia

Changed my password online as I am new to their service. Tried to log onto app but couldn’t: said my password was not within 3 to 16 characters…. So why let me change it to something that long??!! Confused. Please fix this.

[BUG] Cannot Login

BupéDev on

Australia

Your app has a bonkers validation for the password field where it won’t accept it if it is longer that 16 characters. When you create a password on the website, you can use more than 16 characters. I’d give a proper review of the app, but I can’t log in! Please remove this ridiculous validation on the password field and leave it up to the login server to determine if the password is valid.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
84
Top Free
360

My TPG Installs

Last 30 days

My TPG Revenue

Last 30 days

My TPG Revenue and Downloads

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