Aster DM Healthcare one of the largest healthcare providers in the UAE, known for its clinics, hospitals, laboratories, and homecare services, introduces the myAster app – My health in my hands. With the myAster app, you can book and manage both your in-clinic and teleconsultation appointments, video consult with doctors, and have health and wellness products delivered to your doorsteps.
App Services:
• Video consult with a doctor from the comfort of your home
• Book doctor appointments for in-clinic and online consultations
• Get doctor appointment status and updates
• Reschedule and manage your appointments
• View scans and lab reports on the app
• Access and manage your and your family’s health records
Below are myAster's key features
- Create profiles for your family and yourself on the app to manage doctor appointments.
- Search and select doctors by specialty, location, gender, and spoken language.
- Select a day and time slot that suits you best for your consultations.
- Video consult with Aster doctors from the comfort of your home.
- Find the earliest available doctor appointment, in-person and online, with Quick booking.
- Book free follow-up video consultation through the app, valid for seven days after the last consultation.
- Reschedule or cancel your doctor appointment without any hassles.
- Receive doctor appointment notifications via SMS and email.
- Link multiple insurances to your profile and choose your preferred insurance before making the payment.
- Access all your health records like lab tests and scan reports on the app.
- Explore a wide range of health, wellness, and beauty products on myAster.
- Get your favourite healthcare products delivered for free.
- Earn 4 secure points for 1AED spent with each purchase you make.
- Pay online with ease through myAster's effortless payment and checkout process.
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myAster FAQ
Is myAster free?
Yes, myAster is completely free and it doesn't have any in-app purchases or subscriptions.
Is myAster legit?
⚠️ The myAster app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I was caught ill in Dubai . Downloaded this app and had a consultation with a doctor 15 mins later , the pharmacy delivered the medication to my hotel 1 hour after order . All for a reasonable price .Phenomenal service, I wish this firm operated in the UK .
Unstable app
Cannot even login.
Mis leading app
I have ordered nicotine chewing from the app and paid the money after waiting for 3 hours , i have called them and they said they don’t have the item and it will deliver after 4 days, so i have asked them to can el it and refund my money back and they said it will take 10 days to refund.
They are mis leading the customers and not listening to any complaint ,also lying by advertising that they will deliver items in 90 minutes.
So i am going to delete the app and i wouldn’t advise anyone to use this app for orders also i will complain to apple about it.
Loving the app
Crisp and easy to navigate . Helps to bring healthcare access to my phone directly !
Great Experience!
With 1Aster, I can manage my appointments as well as track my medical reports in one place. I can also order my prescription from the app. Have not found a better medical app since using this
VERY BAD APPLICATION
Application showing that your order is out for delivery,reality is the order even not picked up yet.A big health care group with a very worst application.
The delivery time is fake
I placed an order for 90-minute delivery, but it didn’t happen. When I called, I was told I would receive my delivery by the end of the day, which also didn’t happen. Then I was promised it would arrive the next day by 9 AM, but now it’s 1:30 PM, and I’m still waiting. This is extremely disappointing and unacceptable. Please address this issue immediately.
Very nice
Very nice service
Poor service
I will not recommend this app in terms of ordering in pharmacy as per the application we will receive the order by dec 27 at 10:57 am item is out of delivery as per application shown. We wait until 10 pm in the evening and no items is arrive we call their call center and said max 10 pm and still our item not in our hands we call again and other agent said max 12 midnight the delivery. Fyi aster pharmacy whoever make this your application please change them us customer we are relying in the info in the app and if you cant deliver in time better to remove your application for all the customers if you are in a hurry and need your medicine 1 week time use aster pharmacy but if its important dont use this app its horrible
Poor communication
I booked a GP at a clinic for my daughter through app and her personal information and her health insurance is registered in the application yet when we reached the clinic they said your health insurance doesn’t work here. Super disappointed.
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