NJ TRANSIT Mobile App

almost everyone i know has had difficulty with the sign up. if you don’t have notifications on for your emails then it’s impossible. whenever you leave the app it will time out, making it impossible for you to sign up

You cannot make a password to satisfy this app, thus making it impossible to create an account and continue into the app itself.

Can’t set up an account without email verification which doesn’t work as soon as you leave the app it starts afresh. Embarrassingly bad tech for 2023

Logs you out when switching to email on phone when trying to verify email

Very easy and convenient app to use.

The process of creating an account with a valid password is the worst I’ve experienced in living memory. It is simply awful. It’s a shame that this is the only way to buy a ticket, because the ticket machines never work.

Third time dealing with this nonsense. The verification code NEVER works, so you can’t verify your email during a login / password reset. This time I had an issue on the train too. I got stuck with no ticket, and was unable to get a new one because I couldn’t log in. The conductor was kind enough to tell me to try the website, and of course the website ticket buttons also…do NOT work. You can’t press them down to select a location. To add insult to injury, the app won’t even allow you to add a second email, rather continually telling you to verify the first email. It’s really sad the company can’t spend like $1000 to get a decent programmer to fix this, instead of losing business from people like me who are forced to consider the bus now.

Unless I’m mistaken, there is no place to see what track your train will be on. I take the train to NY every day at Newark Broad St. on track 2. I was running late today but made it one minute before the train was scheduled to arrive, only to find out it was on track 1 today. Now I’m late to work and my entire schedule is messed up. Pls fix. I understand that it’s hectic at Penn Station, but come on…

looking for a night out in nyc? well look no further for transportation there with the njtransit app! it’s got everything (that will stop you dead in transit) — the slowest connectivity despite your phone’s 5g, zero (0) notifications about even the most basic service outage leaving you stranded at a train station, a requirement to activate your ticket even when you don’t have service, a horrible UI that REFUSES to tell you what bus line to take, occasionally taking your payment without giving you a ticket. if all that sounds disappointing, keep in mind that fares have gone up yet again despite no improvement to train performance nor frequency increases!

Totally useless to a person new to the area. It's not that it doesn't show where the bus is _now_ on the map, it doesn't show any map, it doesn't show bus route maps, the trip planner doesn't show any map - whar the heck??? This must be the only transit trip planing app in the world that does not show a map. SHOW ME A FREAKING MAP!!!